Biostar H410MHG User Manual

26 | Chapter 4: Useful help
4.4 Troubleshooting
Probable Solution
1. There is no power in the system. Power LED does
not shine; the fan of the power supply does not work
2. Indicator light on keyboard does not shine.
1. Make sure power cable is securely plugged in.
2. Replace cable.
3. Contact technical support.
System is inoperative. Keyboard lights are on, power
indicator lights are lit, and hard drives are running.
Using even pressure on both ends of the DIMM,
press down firmly until the module snaps into place.
System does not boot from a hard disk drive, but can
be booted from opcal drive.
1. Check cable running from disk to disk controller
board. Make sure both ends are securely plugged in;
check the drive type in the standard CMOS setup.
2. Backing up the hard drive is extremely important.
All hard disks are capable of breaking down at any
me.
System only boots from an opcal drive. Hard disks
can be read, applicaons can be used, but system
fails to boot from a hard disk.
1. Back up data and applications files.
2. Reformat the hard drive. Re-install applications
and data using backup disks.
Screen message shows “Invalid Configuration” or
“CMOS Failure.”
Review system’s equipment. Make sure correct
information is in setup.
System cannot boot aer user installs a second hard
drive.
1. Set master/slave jumpers correctly.
2. Run SETUP program and select correct drive types.
Call the drive manufacturers for compability with
other drives.
CPU Overheated
If the system shutdown automacally aer power on system for seconds, that means the CPU
protecon funcon has been acvated.
When the CPU is over heated, the motherboard will shutdown automacally to avoid a
damage of the CPU, and the system may not power on again.
In this case, please double check:
1. The CPU cooler surface is placed evenly with the CPU surface.
2. CPU fan is rotated normally.
3. CPU fan speed is fullling with the CPU speed.
Aer conrmed, please follow steps below to relief the CPU protecon funcon.
1. Remove the power cord from power supply for seconds.
2. Wait for seconds.
3. Plug in the power cord and boot up the system.
Or you can:
1. Clear the CMOS data. (See “Close CMOS Header: JCMOS1” secon)
2. Wait for seconds.
3. Power on the system again.

Biostar H410MHG Specifications

General

Audio chip	Realtek ALC887
Component for	PC
Motherboard chipset	Intel H410
PC health monitoring	CPU, FAN, Temperature, Voltage
Audio output channels	7.1 channels
Motherboard form factor	micro ATX
Motherboard chipset family	Intel
Windows operating systems supported	Windows 10 x64
Processor socket	LGA 1200 (Socket H5)
Compatible processor series	Intel Celeron, Intel Core i3, Intel Core i5, Intel Core i7, Intel Core i9
Non-ECC	Yes
Memory slots type	DIMM
Number of memory slots	2
Supported memory types	DDR4-SDRAM
Maximum internal memory	64 GB
Supported memory clock speeds	1866, 2133, 2400, 2666, 2800, 2933 MHz
Supported memory module capacities	4GB, 8GB, 16GB, 32GB
Number of storage drives supported	5
Supported storage drive interfaces	M.2, SATA III
DirectX version	12.0
Parallel processing technology support	-
Number of SATA III connectors	4
USB 3.2 Gen 1 (3.1 Gen 1) connectors	1
BIOS type	UEFI
Headphone outputs	3
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
LAN controller	Realtek RTL8111H
Ethernet interface type	Gigabit Ethernet
Cables included	SATA
Bundled software	BullGuard

Weight and Dimensions

Depth	244 mm
Width	191 mm