BIXOLON Srp-275III User Manual

Rev. 1.01
- 36 -
SRP-275III
10. Appendix - Troubleshooting
This chapter gives solutions to some printer problems you may have.
10-1 ERROR LED blinking pattern
The printer stops all printer operations for the selected paper section, goes off line, and the
ERROR LED blinks when an error is detected.
• Errors that automatically recover
Error
Description
ERROR LED blinking pattern
Recovery
Rear cover open error
(When recoverable
Error is selected)(*1)
The rear cover is opened
when printing
200ms
Recovers automatically
when the rear cover is
closed.
Print head
temperature error(*2)
The temperature of the
print head is extremely
high.
Recovers automatically
when the print head
cools.
NOTES
(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover
open status) is off, the error hasn’t occurred but there is a “paper end error” instead. If
MSW8-8 is off, this error is handled as an automatically recoverable error.
(*2) Print head temperature error is not abnormal.
• Recoverable errors
When a recoverable error occurs, after the cause of the error is removed, the printer can
recover from the error by receiving an error recovery command without turning off the
power.
Error
Description
ERROR LED blinking pattern
Recovery
Rear cover open error
(*1)
The rear cover is opened
when printing.
200ms
Recovers automatically
when the rear cover is
closed.
Auto cutter error
(Type C only)
The auto cutter does not
work correctly.
Recovers by error
recovery command.
Home position
detection error (This
is “Mechanical error”)
The home position
cannot be detected due
to a paper jam.
Recovers by error
recovery command.
NOTES
(*1) These conditions are selected by MSW8-5, 8-8. When MSW8-5 (mapping of the cover
open status) is off, the error hasn’t occurred but there is a “paper end error” instead. If
MSW8-8 is off, this error is handled as an automatically recoverable error.

BIXOLON Srp-275III Specifications

General

Ethernet LAN	No
USB port	Yes
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Connectivity technology	Wired
Parallel ports quantity	1
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Product color	Gray
Type	POS printer
Print speed	5.1 lps
Print technology	Dot matrix
Maximum resolution	80 x 144 DPI
Flash memory	16 MB
Internal memory	64 MB
Built-in sensors details	Paper End, Paper Near End, Wall Mounting Paper Near End, Rear Cover Open, Black Mark
Media thickness	0.06 - 0.085 mm
Maximum roll diameter	83 mm
Supported paper width	76.5 mm
Maximum printing width	63.5 mm
Power source type	AC
Mobile operating systems supported	Android, iOS
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	239 mm
Width	160 mm
Height	157 mm