• To switch to a preferred network, tap a network.
Turn o data services while roaming
Depending on your wireless service plan, you might be able to turn o data services (email messages, PIN messages, text
messages with attachments, and browser service) on your device so that only the phone and basic text messaging are
available. Turning o data services while roaming might prevent you from receiving additional roaming charges. For more
information, contact your service provider.
1. Swipe down from the top of the screen once using two fingers, or twice using one finger.
2.
Tap > More > Cellular networks.
3. Tap Data services while roaming.
4. Do one of the following:
• To turn
o data services, tap O.
• To receive a prompt before using data services while roaming, tap Prompt.
To turn on data services while roaming, tap On.
Change your wireless service plan
To change your wireless service plan, you must have a SIM card inserted into your device.
Depending on your service provider, you might be able to change the details of your wireless service plan from your device.
1. Swipe down from the top of the screen once using two
fingers, or twice using one finger.
2.
Tap > More > Mobile plan.
3. Complete the instructions on the screen.
Troubleshooting: Mobile network
I can’t connect to the mobile network
Try the following:
• Check that airplane mode is turned o. If airplane mode is turned on, your device can't connect to the network. Swipe
down from the top of the screen once using two fingers, or twice using one finger. Tap > More. Turn o the Airplane
mode switch.
• Check that your device is connected to your service provider's network. If you switched wireless networks manually,
your device remains connected to that wireless network. Select your service provider's network or set your device to
connect automatically to your service provider’s network .
• Check that the SIM card is correctly inserted into your device.
User Guide Settings
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