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FAQs and Troubleshooting
Need more help troubleshooting your RVMaster? Email our customer service team at
customerservice@teambmpro.com
RVMASTERCONTROLLER AND APP
Does the RVMasterController connect to Wi-Fi?
Yes, the RVMasterController can connect to your local Wi-Fi network:
1. Tap the Main screen icon to return to the RVMasterController main screen
2. From the main screen, tap on the Settings icon
3. Select Network & Internet and then Wi-Fi, then choose and connect to your Wi-Fi
network
How do I update the RVMaster App on my RVMasterController?
If the RVMasterController is connected to the internet and logged into a Google
account, it may automatically receive RVMaster App updates and notifications.
RVMaster App updates may also be searched from the Google Play Store. Open Google
Play and search for RVMaster to find the latest app updates.
How do I create a Google account?
If you don’t have a Google account, you may create one by clicking on the Google Play
icon on the RVMasterController main screen and following the prompts.
How do I change the time on my RVMasterController?
To change the date and time on your RVMasterController:
1. Tap the Main screen icon to return to the RVMasterController main screen
2. From the main screen, tap on the Settings icon
3. Select Systems and then Date & Time to adjust the date, time or time zone
I can’t use my RVMasterController and why does it display 88?
The RVMasterController will show 88 on its menu display if there is a system error
which prevents the use of the RVMaster System.
If you encounter an 88 error, please contact your local RV dealership for further
assistance.
Figure 23: The 88 error
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