9 Troubleshooting
Observe all safety and warning information (see Safety chapter).
Operating situation Cause Remedy
The cooktop or the fan cannot be
switched on.
The fuse or the automatic circuit
breaker of the electrical installation
of the apartment and/or house is
defective.
Replace the fuse.
Switch the safety cut-out back on.
The fuse or the automatic circuit
breaker trips several times.
Call BORA After Sales Service.
The power supply is disconnected. Have a specialist electrician inspect
the power supply.
Odours and vapours arise when the
new cooktop is put into operation.
This is normal on brand-new
appliances.
Wait a few operating hours.
Contact After Sales Service if the
odour persists.
V is displayed in the cooking zone
indicator.
No or unsuitable cooking utensils
have been placed on the cooking
zone.
Only use suitable cookware.
Select the cookware size depending
on the cooking zone (see Device
Description chapter).
L is displayed in the cooking zone
indicator.
The child safety lock is activated. Switch off the child safety lock
(see Operating chapter).
A cooking zone or the entire cooktop
switches off automatically.
The operating time of a cooking zone
has been exceeded.
Put the cooking zone back into
operation (see Operating chapter).
The overheat protection has tripped. (see Device Description chapter)
The power setting is automatically
shut off prematurely.
The overheat protection has tripped. (see Device Description chapter)
E is displayed in the fan level indicator.
One or more sensor buttons are
covered, e.g. due to finger contact
or by objects placed on them.
Clean the control panel or remove
objects (see Device description
chapter).
ER03 is shown across all 4 cooking
zone indicators, and the cooktop swit-
ches off during operation.
The cooling fan continues running after
the cooktop has been switched off.
The fan will continue to run until the
cooktop has cooled down and will
then switch off automatically.
Wait until the fan switches off
automatically.
E is displayed in the cooking zone
indicator.
An error has occurred in the
electronic system.
Interrupt the power supply of the
cooktop for approx. 1 minute.
If the problem continues to persist
after the power supply has been
restored, write down the error number
and contact BORA Customer Services.
F is displayed in the fan level indicator.
The period of use of the filters has
been exceeded.
Replace the activated charcoal filter
(only with recirculated air) and
thoroughly clean the stainless steel
grease filter.
In case of heavy soiling, replacing
the stainless steel grease filter is
also recommended
(see Cleaning/Maintenance chapter).
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