What should I do if my BORA Cooktop extractor is defective?
- JJay Gonzales PhDSep 23, 2025
If the cooktop extractor of your BORA Cooktop is defective or a cable connection has become loose, contact the BORA Service team for assistance.
What should I do if my BORA Cooktop extractor is defective?
If the cooktop extractor of your BORA Cooktop is defective or a cable connection has become loose, contact the BORA Service team for assistance.
What to do if my bora X Pure Cooktop or fan won't switch on?
If your BORA cooktop or fan won't switch on, the issue might be with the electrical wiring system. First, check the fuse or automatic circuit breaker in your apartment or house. A defective fuse may be the cause, so replace it. Also, ensure the automatic circuit breaker is switched back on.
Why has the extraction performance of my bora X Pure Cooktop extractor decreased?
A decrease in the extraction performance of your BORA cooktop extractor may be due to a dirty grease filter. Try cleaning or replacing it. Also, if you have a PUXU or PURU model, the activated charcoal filter might be extremely dirty. In that case, insert a new activated charcoal filter.
Why is showing in the cooking zone of my bora X Pure Cooktop?
The symbol displayed in the cooking zone indicates that there is no or unsuitable cookware on the cooking zone. Use suitable cookware and select the cookware size depending on the cooking zone.
Why does a cooking zone or the entire BORA Cooktop switch off automatically?
If a cooking zone or the entire BORA cooktop switches off automatically, it could be that the maximum cooking zone operating time has been exceeded. To fix this, put the cooking zone back into operation.
Why does my bora X Pure Cooktop power setting shut off too soon?
If the power setting is automatically shut off prematurely on your BORA Cooktop, the overheating protection has tripped.
Why is there a smell coming from my new bora X Pure extractor?
When a new BORA Cooktop extractor is in operation, the build-up of odours is normal. These odours will stop forming after a few operating hours.
What does 'F' mean on the fan display of my bora X Pure?
If 'F' is shown in the fan display of your BORA Cooktop, the end of the activated charcoal filter service life has been reached. Fit a new activated charcoal filter (only with PUXU, PURU).
What does it mean when 03 is displayed on my bora X Pure Cooktop's rear cooking zones?
If 03 is displayed in the rear cooking zones of your BORA Cooktop, it means there is an object on the operating panel. Remove the object from the operating panel to resolve this.
Why is shown in the fan display of my bora X Pure (only with PUXU and PURU)?
If is shown in the fan display (only with PUXU and PURU), the end of the activated charcoal filter service life has been reached. Insert a new activated charcoal filter.
Explains the meaning of safety symbols and signal words used in the manual.
Details instruction validity, manufacturer liability, and product conformity.
Defines proper usage and safety for children and adults with limited abilities.
Covers risks of burns, electric shock, choking hazards, and mechanical damage.
Covers risks from incorrect assembly, wiring, and damaged components.
Covers risks related to clearances, smoke inhalation, fan wheel, power cables, and mains connection.
Covers risks of fire, burns, and damage during appliance operation.
Covers smoke inhalation, fire risks, and damage from suctioned items.
Addresses fire risks from unattended cooking and flammable liquids.
Covers risks related to appliance cleanliness, fire hazards from fat deposits, and fan access.
Addresses risks of injury and damage from improper repairs or modifications.
Covers risks during disassembly, electrical disconnection, and residual charge.
Technical details including supply voltage, power consumption, and dimensions for the X Pure model.
Technical details including supply voltage, power consumption, and dimensions for the Pure model.
Details model variations, structural components, and the operating panel.
Explains symbols and their meanings on the operating panel.
Explains 7-segment displays, lighting, and acoustic signals.
Details how induction cooktops work, power levels, and suitable cookware.
Covers general instructions, touch commands, and system startup.
Details switching off, short-time timer, and operating lock functions.
Covers fan power settings, automatic functions, and filter service display.
Details pan size recognition and selecting/setting cooking zones.
Explains setting power levels and using the automatic heat up function.
Covers using the cooking zone timer and heat retention functions.
Covers bridging functions, switching off zones, child lock, and safety indicators.
Adjusting acoustic signal volume and managing the child lock.
Checking filter status and configuring the automatic after-run duration.
Adjusting touch zone speed, testing LEDs, and managing pan size recognition.
Accessing version details, setting safety shut-down, and enabling super simple mode.
Resetting all user menu settings to factory defaults.
Information on cleaning agents, general care, and cooktop cleaning.
Steps for cleaning extractor components, filters, and housing.
Covers cleaning the air guiding housing and replacing the activated charcoal filter.
A comprehensive guide to diagnosing and resolving common appliance issues.
Covers initial instructions, scope of delivery, tools, and clearances.
Details minimum unit dimensions and worktop cut-out specifications.
Specific cut-out dimensions and initial steps for exhaust air installation.
Preparing kitchen units and sealing the cooktop for exhaust air.
Procedures for placing, securing the cooktop, and connecting the duct system.
Covers air return requirements and installation variants for recirculation.
Details preparing kitchen units and installation dimensions for recirculation variants.
Covers cooktop preparation, telescopic pull-out extension, and insertion/securing.
Connecting to the back panel and the main power supply.
Covers dealer menu, extraction system setup, power management, and demo mode.
Final sealing steps and preparing for user handover.
Instructions for safely taking apart and decommissioning the appliance.
Guidelines for proper disposal of packaging, accessories, and the old appliance.
Details warranty coverage, exclusions, and registration for extension.
Information on contacting service, obtaining spare parts, and available accessories.
Detailed energy consumption and performance metrics for different appliance models.
Explains the meaning of safety symbols and signal words used in the manual.
Details instruction validity, manufacturer liability, and product conformity.
Defines proper usage and safety for children and adults with limited abilities.
Covers risks of burns, electric shock, choking hazards, and mechanical damage.
Covers risks from incorrect assembly, wiring, and damaged components.
Covers risks related to clearances, smoke inhalation, fan wheel, power cables, and mains connection.
Covers risks of fire, burns, and damage during appliance operation.
Covers smoke inhalation, fire risks, and damage from suctioned items.
Addresses fire risks from unattended cooking and flammable liquids.
Covers risks related to appliance cleanliness, fire hazards from fat deposits, and fan access.
Addresses risks of injury and damage from improper repairs or modifications.
Covers risks during disassembly, electrical disconnection, and residual charge.
Technical details including supply voltage, power consumption, and dimensions for the X Pure model.
Technical details including supply voltage, power consumption, and dimensions for the Pure model.
Details model variations, structural components, and the operating panel.
Explains symbols and their meanings on the operating panel.
Explains 7-segment displays, lighting, and acoustic signals.
Details how induction cooktops work, power levels, and suitable cookware.
Covers general instructions, touch commands, and system startup.
Details switching off, short-time timer, and operating lock functions.
Covers fan power settings, automatic functions, and filter service display.
Details pan size recognition and selecting/setting cooking zones.
Explains setting power levels and using the automatic heat up function.
Covers using the cooking zone timer and heat retention functions.
Covers bridging functions, switching off zones, child lock, and safety indicators.
Adjusting acoustic signal volume and managing the child lock.
Checking filter status and configuring the automatic after-run duration.
Adjusting touch zone speed, testing LEDs, and managing pan size recognition.
Accessing version details, setting safety shut-down, and enabling super simple mode.
Resetting all user menu settings to factory defaults.
Information on cleaning agents, general care, and cooktop cleaning.
Steps for cleaning extractor components, filters, and housing.
Covers cleaning the air guiding housing and replacing the activated charcoal filter.
A comprehensive guide to diagnosing and resolving common appliance issues.
Covers initial instructions, scope of delivery, tools, and clearances.
Details minimum unit dimensions and worktop cut-out specifications.
Specific cut-out dimensions and initial steps for exhaust air installation.
Preparing kitchen units and sealing the cooktop for exhaust air.
Procedures for placing, securing the cooktop, and connecting the duct system.
Covers air return requirements and installation variants for recirculation.
Details preparing kitchen units and installation dimensions for recirculation variants.
Covers cooktop preparation, telescopic pull-out extension, and insertion/securing.
Connecting to the back panel and the main power supply.
Covers dealer menu, extraction system setup, power management, and demo mode.
Final sealing steps and preparing for user handover.
Instructions for safely taking apart and decommissioning the appliance.
Guidelines for proper disposal of packaging, accessories, and the old appliance.
Details warranty coverage, exclusions, and registration for extension.
Information on contacting service, obtaining spare parts, and available accessories.
Detailed energy consumption and performance metrics for different appliance models.
| Product name | bora X Pure |
|---|---|
| Type | Induction |
| Integrated extractor | Yes |
| Power levels | 9 |
| Boost Function | Yes |
| Child Lock | Yes |
| Timer | Yes |
| Residual Heat Indicator | Yes |
| Color | Black |
| Product type | Cooktop |
| Control type | Touch |
| Frequency | 50 Hz |
| Material surface | Glass ceramic |
| Supply voltage | 230 V |
| Air recirculation | Optional |