Bowflex HVT - Troubleshooting Common Issues

Owner’s Manual
50
Troubleshooting
Condition/Problem Things to Check Solution
Unit will not power up/turn on/start Outlet Make sure outlet is functioning correctly. Verify this by plugging another
device (ex: lamp) into the outlet. If outlet is connected to a light switch, check
to make sure it is on. If outlet is not functioning nd a working outlet.
Power cord not plugged in Make sure the power cord is rmly secured to A/C inlet on the machine and
rmly inserted into a non-GFI/AFCI wall socket.
Check console display for
damage
Check for visual sign that console display is cracked or otherwise damaged.
Replace Console if damaged.
Console display If Console only has partial display and all connections are ne, replace the
Console.
If problem persists Contact your local distributor.
Unit operates but Telemetric HR
not displayed
Chest Strap (optional) Strap should be “POLAR
®
” compatible and uncoded. Make sure strap is
directly against skin and contact area is wet.
Interference Try moving unit away from sources of interference (TV, Microwave, etc).
Replace Chest Strap If interference is eliminated and HR does not function, replace strap.
Replace Console If HR still does not function, replace Console.
Unit operates but Telemetric HR
displayed incorrectly
Interference Make sure that the HR receiver is not blocked by a personal electronic
device in the left side of the media tray.
No resistance/ fan does not rotate
when rope is pulled
Ropes Inspect ropes to see if they are intact, and inspect all connections to be sure
they are connected.
If problem persists Contact your local distributor for further assistance.
Fan will not turn Check for blockage of fan Safely remove material from fan. Do not pull on ropes when removing mate-
rial because the fan will turn.
Be aware that the Fan, Ropes, and Elastic Cords are connected
and when either of the Ropes or Elastic Cords are pulled the Fan
will turn.
If necessary, detach the Shrouds to help with removal. Do not operate ma-
chine until Shrouds have been replaced.
Machine rocks/does not sit level Check leveler adjustment Adjust levelers until machine is level.
Check surface under unit Adjustment may not be able to compensate for extremely uneven surfaces.
Move machine to level area.
Squeaking noise that appears a
few minutes into a workout and
normally will get progressively
worse as the workout continues
Bolt that connects the pulleys Apply white lithium grease to bolt..
Ropes do not fully retract when
released
Inspect all ropes for a twist Pull out each rope and inspect; remove any twists in ropes.
Workout results will not sync with
Bluetooth
®
enabled device
Current console mode Machine must be in Idle Mode to sync. Push the PAUSE/STOP button until
the Power-Up Mode screen is displayed.
Total time of workout A workout must be longer than 1 minute to be saved and posted by the
Console.
Fitness machine Unplug unit from electrical outlet for 5 minutes. Reconnect to outlet.
Bluetooth
®
enabled device Consult your device to be sure that the Bluetooth
®
wireless feature has been
enabled on it.
Fitness App Review Specications of Fitness App and conrm your device is compatible.
Contact your local distributor for further assistance.