Model 428 User’s Manual APPENDIX B – WARRANTY & SERVICE
Bristol Instruments, Inc. 63
APPENDIX B – WARRANTY & SERVICE
Warranty
The 428 Multi-Wavelength Meter is warranted against defects in material and
workmanship for a period of one year from date of shipment. During the warranty period,
Bristol Instruments will repair, or at its option, replace parts that prove to be defective
when the instrument is returned prepaid to Bristol Instruments. Before returning an
instrument, always call Bristol Instruments for return authorization. The warranty will not
apply if the instrument has been damaged by accident, misuse, or as a result of
modification by persons other than Bristol Instruments personnel.
It is important to call Bristol Instruments or your local sales representative in advance of
returning the unit for a Return Authorization Number (RA#). This will ensure the prompt
handling of the repair, as well as provide important tracking information.
The liability of Bristol Instruments, (except as to title) arising out of supplying said
product, or its use, whether under the foregoing warranty, a claim of negligence, or
otherwise, shall not in any case exceed the cost of correcting defects in the products as
herein provided. Upon expiration of the warranty period specified herein, all liability shall
terminate. The foregoing shall constitute the sole remedy of the buyer. In no event shall
the seller be liable for consequential or special damages.
Service
There are no user serviceable parts inside the 428 Multi-Wavelength Meter. All service
and repair work for the instrument is to be done at Bristol Instruments.
If you have any questions about the operation of your 428 system or need to have your
428 system serviced, please call Bristol Instruments at (585) 924-2620. Or, you can
contact us at service@bristol-inst.com.
Bristol Instruments, Inc.
50 Victor Heights Parkway
Victor, NY 14564
Tel: (585) 924-2620
Fax: (585) 924-2623
service@bristol-inst.com
www.bristol-inst.com
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