Why does Brother ADS-2400N show 'Registration Failed'?
If your Brother scanner displays 'Registration Failed', it could be because the email address is too long (exceeding 64 characters) or the maximum number of email addresses in a shortcut has been reached. Ensure the email address is within the 64-character limit or delete unnecessary email addresses from the shortcut and try again.
What to do if Brother ADS-2400N Scanner shows 'Out of Memory'?
If your Brother scanner's memory is full, you can clear the error by pressing any button (ADS-2400N / ADS-3000N) or (ADS-2800W / ADS-3600W), or by turning the scanner off and then on again. To prevent this error, reduce the number of documents or decrease the resolution setting or file size.
What to do if Brother Scanner says 'Document Jam/ Too Long'?
If your Brother scanner displays 'Document Jam/ Too Long', clear the document jam. Then: * Adjust the Paper Guides to fit the width of the document. If Scan Size is set to Auto and you are scanning a document that contains multiple page sizes, insert narrow pages straight and as close to the centre of the machine as possible. If you are not feeding the document straight, use Continuous Scanning. * Confirm the settings. * Clean the pick-up roller and reverse roller because paper dust may have accumulated on their surface.
Why is Brother ADS-2400N scanning so slow?
If your Brother scanner is scanning too slowly, the resolution may not be suitable for your document. Decrease the scanner resolution and set scan size to a setting other than Auto.
What does 'No Certificate' mean on Brother ADS-2400N?
If your Brother scanner displays 'No Certificate', it means the certificate does not exist or is corrupted. Configure the settings under Signed PDF in the Administrator tab in Web Based Management.
When to replace Brother Scanner Pick up roller?
If the Pick Up Roller in your Brother scanner has been used over 200,000 times, replace it with a new one. Failure to replace the Pick Up Roller may result in scanning errors.
What does 'Unusable USB Device' mean on Brother Scanner?
If your Brother scanner displays 'Unusable USB Device', it means an unsupported USB device is inserted in the USB port. Remove the unsupported USB device, such as a mouse or mobile device that does not support USB flash drive mode, from the USB port.
What does 'USB Hub Not Supported' mean on Brother ADS-2400N?
If your Brother scanner displays 'USB Hub Not Supported', it means a hub or USB flash drive with a hub is inserted in the USB port. Remove the unsupported device, such as a USB hub or USB flash drive with a hub, from the USB port.
Why is my Brother ADS-2400N not feeding documents?
If your Brother scanner is not feeding documents, it could be due to several reasons: * Paper dust on the pick-up or reverse roller. * Too many documents loaded. * Foreign objects in the ADF. * Unsuitable document type. * Remote Setup in progress. * Paper ejection paused. * Reverse roller cover not closed correctly. Clean the rollers, reduce the number of pages, remove foreign objects, ensure your document is acceptable, cancel Remote Setup, remove paper from the ADF, and securely close the reverse roller cover.
What to do if Brother Scanner is unable to scan with error code XX?
If your Brother scanner displays an error code XX and is unable to scan, turn the machine off and then on, and then try to scan again. If the error persists, note the error message and report it to your Brother dealer or Brother customer service.
General| Film scanning | No |
|---|---|
| Color scanning | Yes |
| Input color depth | 30 bit |
| Maximum scan size | 215.9 x 355 mm |
| Output color depth | 24 bit |
| ADF scan speed (b/w, A4) | 30 ppm |
| Enhanced scan resolution | 1200 x 1200 DPI |
| Optical scanning resolution | 600 x 600 DPI |
| Duplex ADF scan speed (b/w, A4) | 60 ipm |
| Scanner type | ADF scanner |
| Product color | Black |
| Scan to | E-mail, FTP, File, Image, OCR, USB |
| Sensor type | Dual CIS |
| Scan drivers | ISIS, TWAIN, WIA |
| Internal memory | 256 MB |
| Built-in processor | Cortex-A9 |
| Processor frequency | 800 MHz |
| Scanning noise level | 62.5 dB |
| Daily duty cycle (max) | 2500 pages |
| Supported network protocols | ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, Custom Raw Port/Port9100, SMTP Client, FTP Client and Server, LDAP Client, CIFS Client, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Scan), SNTP Client |
| Auto document feeder (ADF) input capacity | 50 sheets |
| ISO A-series sizes (A0...A9) | A4, A5, A6, A7, A8 |
| ISO B-series sizes (B0...B9) | B5, B6, B7, B8 |
| Scanning media types supported | Business Card, Envelopes, Plastic Card |
| Maximum ISO A-series paper size | A4 |
| Auto Document Feeder (ADF) media weight | 27 - 413 g/m² |
| USB version | 2.0 |
| Standard interfaces | Ethernet, USB 2.0 |
| Power supply type | AC |
| Power consumption (off) | 0.12 W |
| Power consumption (standby) | 3 W |
| Power consumption (typical) | 27 W |
| Power consumption (PowerSave) | 1.9 W |
| PC connection | RJ-45 |
| Sustainability certificates | ENERGY STAR |
| Operating temperature (T-T) | 5 - 35 °C |
| Operating relative humidity (H-H) | 20 - 80 % |
| Package depth | 254 mm |
| Package width | 382 mm |
| Package height | 330 mm |
| Package weight | 6200 g |
| Harmonized System (HS) code | 84716070 |
Weight and Dimensions| Depth | 258 mm |
|---|---|
| Width | 306 mm |
| Height | 250 mm |
| Weight | 4450 g |
Provides answers to common questions about Brother machines and services.
Instructions for setting up the machine and installing drivers and software.
Essential safety information before initial machine setup.
Covers scan operations, security features, maintenance, and troubleshooting procedures.
Information regarding Ethernet network connectivity and security settings.
Guides on scanning documents directly to a computer for editing or saving.
Features to manage machine security, including password protection and user authentication.
Features for efficient scanning operations, such as shortcuts and network management.
Lists the types of documents that can be scanned successfully.
Guidance on properly loading various types of documents into the automatic document feeder.
Steps to set up network scanning for Windows operating systems.
How to switch between Home Mode and Advanced Mode in ControlCenter4.
Instructions for saving scanned documents to your computer via the control panel.
How to check the machine's status and indicators using Status Monitor.
Detailed steps for cleaning the scanner glass strips, rollers, and interior.
Explains common error messages and required maintenance alerts.
Provides key specifications like memory, power source, and power consumption.
Guidance on correcting text input errors on the machine's touchscreen.
Explains the meaning of different LED states for machine status.
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