Brother ADS-3100 - Troubleshooting

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Troubleshooting

• Error and Maintenance Messages

• Error and Maintenance Indications

• Document Jam

• If You Are Having Difficulty with Your Machine

• Check the Serial Number

• Reset Your Brother Machine

177

Main Page

Table of Contents2
Before You Use Your Brother Machine5
Definitions of Notes6
Trademarks7
Open Source Licensing Remarks8
Copyright and License9
Important Note10
Introduction to Your Brother Machine11
About this Machine12
Set up Your Scanner13
Control Panel Overview15
Touchscreen LCD Overview17
Enter Text on Your Brother Machine21
Access Brother Utilities (Windows)22
Uninstall the Brother Software and Drivers (Windows)23
Paper Handling24
Document Specifications25
Acceptable Documents26
Unacceptable Documents27
Carrier Sheet Recommendations31
Notes for Using Carrier Sheets32
Load Documents33
Load Standard Size Documents34
Load Business Cards36
Load a Plastic Card37
Load Documents Longer than Standard Size38
Load Non-Standard Size Documents40
Load Receipts, Clippings, Photos, and Other Documents42
Scan44
Before Scanning45
Scan Using the Scan Functions on Your Brother Machine46
Save Scanned Documents on Your Computer47
Save Scanned Documents Using Scan to Workflow Function49
Save Scanned Documents to a USB Flash Drive50
Send Scanned Data to an Email Recipient53
Set up the Address Book56
Scan to FTP58
Scan to SSH Server (SFTP)62
Scan to Network69
Web Services for Scanning on Your Network (Windows 7, Windows 8.1 and Windows 10)73
Change Scan Settings Using Brother Iprint&Scan77
Restrict Scan Functions from External Devices78
Scan from Your Computer (Windows)79
Scan Using Nuance ™ Paperport ™ 14SE or Other Windows Applications80
Scan Using Windows Fax and Scan88
Scan Using Brother Iprint&Scan (Windows)91
Scan from Your Computer (Mac)92
Scan Using Brother Iprint&Scan (Mac)93
Scan Using TWAIN-Compliant Applications (Mac)94
Scan Using Apple Image Capture (ICA Driver)97
Using Airprint Scanning101
Network104
Supported Basic Network Features105
Configure Network Settings106
Configure Network Settings Using the Control Panel107
Wireless Network Settings108
Use the Wireless Network109
Use Wi-Fi Direct117
Enable/Disable Wireless LAN121
Wireless LAN Error Codes122
Network Features125
Synchronize Time with the SNTP Server Using Web Based Management126
Reset the Network Settings to Factory Default130
Brother Management Tools131
Security132
Before Using Network Security Features133
Configure Certificates for Device Security134
Supported Security Certificate Features135
Step by Step Guide for Creating and Installing a Certificate136
Create a Self-Signed Certificate137
Create CSR and Install a Certificate from a Certificate Authority (CA)138
Import and Export the Certificate and Private Key142
Import and Export a CA Certificate145
Manage Multiple Certificates148
Use SSL/TLS149
Introduction to SSL/TLS150
Manage Your Network Machine Securely Using SSL/TLS153
Use Snmpv3158
Manage Your Network Machine Securely Using Snmpv3159
Use IEEE 802.1X Authentication for a Wired or a Wireless Network161
What Is IEEE 802.1X Authentication162
Configure IEEE 802.1X Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser)163
IEEE 802.1X Authentication Methods165
Use Secure Function Lock 3.0166
Before Using Secure Function Lock 3.0167
Configure Secure Function Lock 3.0 Using Web Based Management168
Configure Public Mode for Secure Function Lock 3.0169
Send an Email Securely170
Configure Email Sending Using Web Based Management171
Send an Email with User Authentication172
Send an Email Securely Using SSL/TLS173
Lock the Machine Settings from the Control Panel174
Setting Lock Overview175
Brother Iprint&Scan for Windows and Mac178
Brother Iprint&Scan Overview179
Configure Scan to Workflow Settings Using Brother Iprint&Scan180
Troubleshooting181
Error and Maintenance Messages182
Error and Maintenance Indications185
Document Jam187
If You Are Having Difficulty with Your Machine189
Scanning and Other Problems190
Airprint Scanning Problems194
Network Problems195
Check the Serial Number203
Reset Your Brother Machine205
Routine Maintenance206
Clean Your Brother Machine207
Clean the Outside of the Machine208
Clean the Scanner and Rollers209
Replace Supplies212
Replacement Supplies and Optional Accessories213
Check Replacement Cycles for Your Supplies214
Replace the Roller Kit216
Pack and Ship Your Brother Machine221
Machine Settings223
Change Machine Settings from the Control Panel224
In the Event of Power Failure (Memory Storage)225
Change the General Settings from the Control Panel226
Save Your Favorite Settings as a Shortcut228
Change Machine Settings from Your Computer231
Change Machine Settings Using Web Based Management232
Change the Machine Settings Using Remote Setup237
Appendix246
Specifications247
Brother Help and Customer Support251

Brother ADS-3100 - Troubleshooting

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