Error Message Cause Action
See Related Information: Use Secure
Function Lock 3.0.
Insufficient USB
Storage
The inserted USB flash drive is full. Press Close, and then do one of the
following:
• Delete unused files or folders from the
USB flash drive, and then try again.
• Use a USB flash drive that has more
free space.
No Access Point
The machine cannot detect a wireless
access point/router that has an active
WPS function.
Check the following:
• You did not press the WPS button on
two or more wireless access point/
routers.
• Restart the machine and the wireless
access point/router.
No Certificate
The certificate does not exist, or is
corrupted.
Configure the settings under Signed PDF
in the Administrator menu in Web Based
Management.
No PC found
The machine is not connected to your
computer.
Connect the machine to your computer,
and then try again. If a USB flash drive is
inserted into the machine, remove it.
No Profile found
(ADS-3300W)
No Scan to FTP/SFTP profile or Scan to
Network profile is registered.
Configure the Scan to FTP/SFTP profile
or the Scan to Network profile before
using Scan to FTP/SFTP or Scan to
Network.
See Related Information: Set up a Scan to
FTP Profile.
See Related Information: Set up a Scan to
SFTP Profile.
See Related Information: Set up a Scan to
Network Profile.
Not Registered
(Scan)
You tried to access an email address that
has not been registered in the address
book.
Make sure the email address is correctly
configured.
(Secure Function Lock)
A user not registered in Secure Function
Lock is accessing the machine.
Contact your administrator to check your
Secure Function Lock settings.
See Related Information: Use Secure
Function Lock 3.0.
Remove documents.
Auto Start Scan Mode was enabled
while a document was loaded.
Remove the document, and then reload it.
Replace Pickup Roller
(ADS-3300W) All Rollers have been used
over 100,000 times.
Replace all rollers with new ones.
Scanning errors may occur if you do not
replace the part.
See Related Information: Replace the
Roller Kit.
Scheduled Maintenance
Alert
The Pick Up Roller has been used over
5,000 times.
Clean the Brake Roller and Pick Up
Roller. Paper jams and reduced scan
quality issues may occur if you do not
clean them.
See Related Information: Clean the
Scanner and Rollers.
Sending Error
(ADS-3300W)
The Scan to FTP/SFTP profile, Scan to
Network profile or Scan to Email Server is
not configured correctly.
Make sure the Scan to FTP/SFTP profile,
Scan to Network profile or Scan to Email
Server is configured correctly.
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