Brother DCP-J100

Troubleshooting
41
B
Ink Box Full The ink absorber box or flushing box
is full. These components are
periodic maintenance items that may
require replacement after a period of
time to ensure optimum performance
from your Brother machine. Because
these components are periodic
maintenance items, the replacement
is not covered under the warranty.
The need to replace these items and
the time period before replacement is
dependent on the number of purges
and flushes required to clean the ink
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
depending on different situations. For
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans itself
upon power up. The use of
non-Brother ink may cause frequent
cleanings because non-Brother ink
could cause poor print quality, which
is resolved by cleaning. The more
cleaning the machine requires, the
faster these boxes will fill up.
NOTE
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
The ink absorber box or flushing box
will need to be replaced. Call Brother
Customer Service or a Brother
Authorized Service Center to have
your machine serviced.
Other reasons for cleaning are:
1 After a paper jam has been
cleared, the machine
automatically cleans itself.
2 The machine automatically cleans
itself after sitting idle for more than
30 days (infrequent use).
3 The machine automatically cleans
itself after ink cartridges of the
same color have been replaced
12 times.
InkBox NearFull The ink absorber box or flushing box
is nearly full.
The ink absorber box or flushing box
will need to be replaced soon. Call
Brother Customer Service or a
Brother Authorized Service Center to
have your machine serviced.
Ink Low XXXXXXX One or more of the ink cartridges are
near the end of their life.
Order a new ink cartridge. You can
continue printing until the LCD
displays Cannot Print. (See
Replacing the ink cartridges
on page 31.)
Low Temperature The room temperature is too low. After warming the room, allow the
machine to warm up to room
temperature. Try again when the
machine has warmed up.
Error Message Cause Action