Brother DCP-J1050DW

Error Message Cause Action
• Copying
If the paper type is set to Plain
Paper, you can make copies in
monochrome.
Cannot Clean XX
Cannot Initialise XX
Cannot Print XX
The machine has a mechanical problem.
-OR-
A foreign object, such as a paper clip or a
piece of ripped paper, is in the machine.
Open the scanner cover and remove any
foreign objects and paper scraps from
inside the machine. If the error message
continues, disconnect the machine from
the power for several minutes, and then
reconnect it.
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam Inside/Front).
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Cannot Detect
You installed a new ink cartridge too
quickly and the machine did not detect it.
Take out the new ink cartridge and
reinstall it slowly and firmly until it locks
into place.
See Related Information: Replace the Ink
Cartridges.
An ink cartridge is not installed correctly.
If you are using non Brother Original ink,
the machine may not detect the ink
cartridge.
Replace the ink cartridge with a Brother
Original ink cartridge. If the error message
remains, contact Brother customer service
or your local Brother dealer.
The new ink cartridge has an air bubble. Slowly turn the ink cartridge so that the
ink supply port is pointing downwards,
and then reinstall the cartridge.
The wrong Brother model ink cartridge
was installed.
Check the model numbers of the ink
cartridges and install the correct ink
cartridges.
Cannot Detect Ink
Volume
If you are using non Brother Original ink,
the machine may not detect the ink
volume.
Replace the ink cartridge with a Brother
Original ink cartridge. If the error message
remains, contact Brother customer service
or your local Brother dealer.
Cannot Scan XX
The machine has a mechanical problem. Disconnect the machine from the power
for several minutes, and then reconnect it.
See Related Information: Transfer Your
Faxes or Fax Journal Report.
Connection Error
Other devices are trying to connect to the
Wi-Fi Direct network at the same time.
Make sure there are no other devices
trying to connect to the Wi-Fi Direct
network, and then try to configure the Wi-
Fi Direct settings again.
Connection Failed
The Brother machine and your mobile
device cannot communicate during the
Wi-Fi Direct network configuration.
• Move the mobile device closer to your
Brother machine.
• Move your Brother machine and the
mobile device to an obstruction-free
area.
• If you are using the PIN Method of
WPS, make sure you have entered the
correct PIN.
Cover is Open.
The scanner cover is not locked in the
closed position.
Lift the scanner cover and then close it
again.
Make sure the interface cable (if used)
has been guided correctly through the
cable channel and out the back of the
machine.
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