i
Confidential
CONTENTS
SAFETY INFORMATION 
CHAPTER 1 SUPPLEMENTAL SPECIFICATIONS
1. GENERAL ...................................................................................................................................  1-1
2. NETWORK CONNECTIVITY .......................................................................................................  1-6
3. SERVICE INFORMATION ...........................................................................................................  1-6
4. SUPPLIES ...................................................................................................................................  1-7
CHAPTER 2 ERROR INDICATIONS AND TROUBLESHOOTING
1. INTRODUCTION .........................................................................................................................  2-1
1.1 Precautions .........................................................................................................................  2-1
1.2 Checks before Commencing Troubleshooting ....................................................................  2-3
2. OVERVIEW .................................................................................................................................  2-5
2.1 Cross-section Drawing ........................................................................................................  2-5
2.2 Paper Feeding  ....................................................................................................................  2-7
2.3 Operation of Each Part and Location of Parts  ....................................................................  2-9
2.4 Block Diagram  ..................................................................................................................  2-11
2.5 Main Components .............................................................................................................  2-12
3. ERROR INDICATIONS ..............................................................................................................  2-13
3.1 Error Codes  ......................................................................................................................  2-13
3.2 Error Message  ..................................................................................................................  2-21
3.2.1 LCD models ..........................................................................................................  2-21
3.2.2 LED Display (LED Models) ...................................................................................  2-27
4. TROUBLESHOOTING ..............................................................................................................  2-33
4.1 Error Cause and Remedy  .................................................................................................  2-33
4.2 Troubleshooting for Paper Feeding Problems  ..................................................................  2-53
4.2.1 No paper feeding from paper tray  ........................................................................  2-53
4.2.2 No paper feeding from MP tray  ............................................................................  2-54
4.2.3 No paper feeding from manual feed slot  ..............................................................  2-55
4.2.4 Multiple sheets of paper are fed  ...........................................................................  2-55
4.2.5 Paper becomes wrinkled  ......................................................................................  2-56
4.2.6 Paper is fed at an angle  .......................................................................................  2-56
4.2.7 Paper curls  ...........................................................................................................  2-57
4.2.8 Unable to perform 2-sided printing  .......................................................................  2-57
4.2.9 Paper jam  .............................................................................................................  2-58
4.3 Troubleshooting for Image Defects ...................................................................................  2-63
4.3.1 Image defect examples  ........................................................................................  2-63
4.3.2 Troubleshooting image defect  ..............................................................................  2-64