Brother HL-L2370DWXL - No Paper Feeding from MP Tray

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Confidential
4.2.2 No paper feeding from MP tray
<User Check>
• Check that the paper is set in the MP tray deeply.
• Check that too much paper is not loaded in the MP tray.
• Check if the machine is used with the MP tray support and MP flap are in closed state.
• Check that the thickness of the paper is 60 to 230 g/m
2
.
• Check that the paper tray is not set as the paper tray by the printer driver.
• Flip through the paper and reset it in the MP tray.
• Clean the MP paper pick-up roller.
• Check whether the paper tray is closed correctly.
Step Cause Remedy
1
MP roller holder ASSY
attachment failure
Reattach the MP roller holder ASSY
correctly.
2
Connection failure of the paper
feed motor flat cable
Reconnect the paper feed motor flat
cable.
3
Connection failure of the MP
paper empty/registration front
sensor harness
Reconnect the MP paper empty/
registration front sensor harness.
4
Paper feed motor flat cable
failure
Replace the paper feed motor flat cable.
5 Paper feed motor failure Replace the paper feed motor.
6
Damaged gears in the paper
feed drive system
Replace the frame L unit.
7 Damaged fuser unit Replace the fuser unit.
8 Main PCB failure Replace the main PCB ASSY.