Brother MFC-490CW User Manual

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Poor print quality Check the print quality. (See Checking the print quality on page 150.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using. (See
Printing for Windows
®
or Printing and Faxing for Macintosh
®
in the Software
User’s Guide on the CD
-ROM and Paper Type on page 24.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
 The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
 The ink cartridge was in your machine over six months.
 The ink cartridge may not have been stored properly before use.
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 16.)
The recommended environment for your machine is between 68° F to 91° F (20° C
to 33° C).
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 150.)
Make sure you are using Genuine Brother Innobella™ Ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 16.)
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 150.)
Make sure you are using Genuine Brother Innobella™ Ink.
Characters and lines are stacked. Check the printing alignment. (See Checking the print alignment on page 151.)
Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guides
are adjusted correctly. (See Loading paper and other print media on page 9.)
Make sure the Jam Clear Cover is closed properly.
Smudged stain at the top center of
the printed page.
Make sure the paper is not too thick or curled.
(See Acceptable paper and other print media on page 16.)
Smudged stain at the right or left
corner of the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Printing appears dirty or ink seems
to run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 16.) Don't handle the paper until the ink is
dry.
Make sure you are using Genuine Brother Innobella™ Ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink.
(See Cleaning the machine printer platen on page 149.)
Make sure you are using Genuine Brother Innobella™ Ink.
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 9.)
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
Printing (continued)
Difficulty Suggestions

Brother MFC-490CW Specifications

General

Print technology	Inkjet
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	27 ppm
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Copier resize	25 - 400 %
PC free copying	Yes
Copy speed (black, normal quality, A4)	22 cpm
Copy speed (color, normal quality, A4)	20 cpm
Faxing	Color faxing
Fax memory	480 pages
Modem speed	33.6 Kbit/s
Dimensions (WxDxH)	390 x 375 x 180 mm
Power requirements	AC 100-120V, 50/60Hz
Networking features	10/100 Base-TX
Wireless technology	802.11b/g
All-in-one functions	Copy, Fax, Scan
Color all-in-one functions	copy, fax, print, scan
Compatible operating systems	Windows Vista, Windows XP, Windows 2000, Mac, Linux
Total input capacity	100 sheets
Total output capacity	50 sheets
Auto document feeder (ADF) input capacity	15 sheets
Display	LCD
Display diagonal	3.3 \
Market positioning	Home & office
Compatible memory cards	CF, MS Pro, SD, SDHC, xD
Sound pressure level (printing)	50 dB
Envelopes sizes	C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Envelopes, Photo paper, Plain paper
Non-ISO print media sizes	Executive
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	ARP, RARP, BOOTP, APIPA (Auto IP), NetBIOS/WINS, LPR/LPD, Custom Raw Port/Port9100, DNS, mDNS, FTP, TELNET, SNMPv1, TFTP, LLTD, Web
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Sustainability certificates	ENERGY STAR
Power consumption (standby)	6 W
Power consumption (average operating)	29 W
Operating relative humidity (H-H)	20 - 80 %
Digital sender	No
Maximum duty cycle	2500 pages per month