Brother MFC-7360N Basic User's Guide

Troubleshooting
101
B
Receiving Faxes
Difficulties Suggestions
Cannot receive a fax. Make sure your machine has a dial tone by pressing the Hook or Hook/Hold key.
If you hear static or interference on your fax line, please contact your local
telephone company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall socket and the LINE socket of the machine. If you subscribe to
DSL or VoIP services, please contact your service provider for connection
instructions.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine. (See Receive Mode settings on page 30.)
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line with an external answering machine, you
should select the External TAD mode. In External TAD mode, your Brother
machine will automatically receive incoming faxes and voice callers will be able to
leave a message on your answering machine.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel mode. In
Fax/Tel mode, your Brother machine will automatically receive faxes and
produce a fast double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manual mode. In Manual mode, you must answer
every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
 If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to
2 rings. (See Ring Delay on page 30.)
 If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
 If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
 If you received the test fax successfully, your machine is operating properly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
 If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.

Brother MFC-7360N Specifications

General

Duplex printing	No
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	24 ppm
Scan to	E-mail, File, Image, OCR
Grayscale levels	256
Input color depth	48 bit
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	600 x 2400 DPI
Copier resize	25 - 400 %
PC free copying	Yes
Maximum copy resolution	600 x 600 DPI
Time to first copy (black, normal)	11 s
Copy speed (black, normal quality, A4)	24 cpm
Dimensions (WxDxH)	405 x 399 x 316 mm
All-in-one functions	Copy, Fax, Print, Scan
Compatible operating systems	Linux Mac OS X 10.4.11, 10.5.x, 10.6x Windows 7, Vista, XP, 2000
Faxing	Mono faxing
Fax memory	400 pages
Modem speed	14.4 Kbit/s
Fax speed dialing (max numbers)	208
Total input capacity	250 sheets
Total output capacity	100 sheets
Total number of input trays	1
Auto document feeder (ADF) input capacity	35 sheets
Internal memory	32 MB
Processor family	ARM
Compatible memory cards	Not supported
Sound power level (standby)	30 dB
Sound pressure level (printing)	53 dB
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Display number of characters	16
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 105g/m2
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Executive
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP (IPv4 & IPv6)
Direct printing	-
Standard interfaces	USB 2.0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Power consumption (standby)	0.9 W
Power consumption (PowerSave)	65 W
Power consumption (average operating)	495 W
Package weight	14800 g
Sustainability certificates	ENERGY STAR
Maximum duty cycle	10000 pages per month