Brother MFC-8510DN Service Manual

2-85
Confidential
4.4 Troubleshooting for Software Problems
End users can solve problems related to software, for instance, printing is not possible from a
computer although the test print and Printer Settings print can be performed from the
machine, as long as they follow the User Check items. If the problem still cannot be solved,
follow each procedure according to the step number in the tables below.
4.4.1 Cannot print data
*
Check the Product ID on a Macintosh according to the following procedure:
(1) Select "About This Mac" from the "Apple" menu.
(2) Press the "More Info..." button in the "About This Mac" dialogue box.
(3) Select "USB" at the bottom of "Hardware" in the "Content" on the left side of the screen.
(4) Select "MFC-XXXX" or "DCP-XXXX" in the "USB Device Tree".
(5) Check the "Product ID" under "MFC-XXXX"or "DCP-XXXX".
Product ID (hexadecimal)
<User Check>
- Check that the USB cable, LAN cable, or parallel cable is not damaged.
- When using an interface switch, check that the correct machine is selected.
- Check the relevant section in the User's Guide.
- Check the driver setting.
- Reset the machine to the default settings. (Refer to the User's Guide.)
Step Cause Remedy
1
Machine connection For Macintosh, check the Product ID*.
When it is wrong, install the firmware.
2 Main PCB failure Replace the main PCB ASSY.
• DCP-8110D: 02Ach
• DCP-8112DN: 02B5h
• DCP-8152DN: 02B6h
• DCP-8157DN: 02B7h
• MFC-8510D: 029Dh
• MFC-8512DN: 02B8h
• MFC-8520DN: 0296h
• MFC-8712DW: 02B9h
• MFC-8910DW: 0298h
• MFC-8950DW: 0299h
• DCP-8110DN: 0291h
• DCP-8150DN: 0292h
• DCP-8155DN: 0293h
• DCP-8250DN: 0294h
• MFC-8510DN: 0295h
• MFC-8515DN: 029Ch
• MFC-8710DW: 0297h
• MFC-8810DW: 02D4h
• MFC-8912DW: 02BCh
• MFC-8952DW: 02BBh

Brother MFC-8510DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Auto
Time to first page (black, normal)	8.5 s
Print speed (black, normal quality, A4/US Letter)	36 ppm
Duplex print speed (black, normal quality, A4/US Letter)	9 ppm
PictBridge	No
Scan speed	2.68 sec/page
Dimensions (WxDxH)	405 x 415 x 423 mm
All-in-one functions	Copy, Fax, Print, Scan
Color all-in-one functions	Scan
Printing colors	Black
Maximum duty cycle	- pages per month
Recommended duty cycle	500 - 3500 pages per month
Page description languages	BR-Script 3, Epson FX, IBM ProPrinter, PCL 6
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4, 9, 16, 25
Time to first copy (black, normal)	10.5 s
Copy speed (black, normal quality, A4)	36 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, OCR, USB
Scan drivers	ICA, ISIS, TWAIN
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	Legal (216 x 356) mm
Output color depth	24 bit
Image formats supported	BMP, JPG
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Faxing	Mono faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, JPEG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	300
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	850 sheets
Total number of input trays	1
Maximum number of input trays	2
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Custom media width	76.2 - 215.9 mm
Maximum print size	216 x 356 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Bond paper, Plain paper, Pre-Printed, Recycled paper, Thin paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Multi-purpose tray media types	Bond paper, Envelopes, Heavyweight paper, Labels, Plain paper, Preprinted forms, Recycled paper
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Display	LCD
Market positioning	Home & office
Display number of lines	5 lines
Display number of characters	22
Standard interfaces	Ethernet, USB 2.0
Security algorithms	802.1x RADIUS, EAP, EAP-TLS, EAP-TTLS, MD5, PEAP
Internal memory	64 MB
Processor family	Star Sapphire
Maximum internal memory	320 MB
Sound power level (standby)	37 dB
Sound pressure level (printing)	59 dB
Sound pressure level (quiet mode)	54 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	1.2 W
Power consumption (standby)	8.1 W
Power consumption (PowerSave)	336 W
Power consumption (average operating)	651 W
Package weight	20.100 g
Sustainability certificates	ENERGY STAR