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Low Temperature The room temperature is too low. After increasing the room
temperature, allow the machine to
warm up to room temperature and
then try again.
No Caller ID There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID
feature, call your telephone company.
(See Caller ID on page 30, 33 and 36
for your relevant country.)
No Ink Cartridge An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly and firmly until the
cartridge lever lifts. (See Replacing
the ink cartridges on page 55.)
No Paper Fed The machine is out of paper or paper
is not correctly loaded in the paper
tray.
Do one of the following:
Refill the paper in the paper tray,
and then press Mono Start or
Colour Start.
Remove and reload the paper,
then press Mono Start or
Colour Start. (See Loading
paper and other print media
on page 10.)
The paper tray was not fully inserted. Remove the paper tray and re-install
it until it locks into place, and then
press Mono Start or Colour Start on
the control panel.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
(See Advanced User’s Guide:
Cleaning the paper pick-up rollers.)
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is
closed evenly at both ends. (See
Printer jam or paper jam on page 73.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 73.
If this error occurs often during
2-sided printing, the paper feed
rollers may be stained with ink. Clean
the paper feed rollers.
(See Advanced User’s Guide:
Cleaning the paper feed rollers.)
No Response/Busy The number you dialled has not
answered or is busy.
Verify the number and try again.
Not Registered You tried to access a Speed Dial
number that has not been stored in
the machine.
Set up the Speed Dial number. (See
Storing Speed Dial numbers
on page 43.)
Error Message Cause Action
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