Troubleshooting
65
B
Ink Absorber Full Internal servicing required. This
problem may be caused by the use of
cartridges other than genuine Brother
Original cartridges or the refilling of
empty cartridges with ink from other
sources. If damage is caused to the
print head or other parts of this
machine as a result of using other
brands of ink or ink cartridges, any
repairs required as a result may not be
covered by the warranty.
Call Brother Customer Service / your
Brother dealer.
Ink Absorber NearFull
The ink absorber box or flushing box is
near full.
Call Brother Customer Service / your
Brother dealer.
Ink low One or more of the ink cartridges are
near the end of their life. If a sending
machine has a colour fax to send, your
machine’s “handshake” will ask that
the fax be sent as monochrome. If the
sending machine has the ability to
convert it, the colour fax will be printed
at your machine as a monochrome
fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print. (See Replacing the
ink cartridges on page 57.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either corrupted,
incorrectly formatted, or there is a
problem with the memory card.
Put the card firmly into the slot again to
make sure it is in the correct position.
If the error remains, check the media
drive (slot) of the machine by putting in
another memory card that you know is
working.
Media is Full. The memory card or USB Flash
memory drive you are using already
contains 999 files.
Your machine can only save to your
memory card or USB Flash memory
drive if it contains less than 999 files.
Try deleting unused files to free some
space and try again.
No Caller ID There is no incoming call history. You
did not receive calls or you have not
subscribed to the Caller ID service
from your telephone company.
If you want to use the Caller ID feature
call your telephone company.
(See Caller ID on page 33.)
(See
Caller ID on page 36.)
(See
Caller ID (For Singapore and
Hong Kong) on page 38
.)
No File The memory card or USB Flash
memory drive in the media drive does
not contain a .JPG file.
Put the correct memory card or USB
Flash memory drive into the slot again.
Error Message Cause Action
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