Brother MFC-J4410DW Basic User's Guide

Troubleshooting
87
B
Ink low One or more of the ink cartridges are
near the end of their life. If one of the
color ink cartridges is near the end of
its life and someone is sending you a
color fax, your machine’s “handshake”
will ask that the fax be sent as black &
white. If the sending machine has the
ability to convert it, the color fax will be
printed at your machine as a black &
white fax.
Order a new ink cartridge. You can
continue printing until the
Touchscreen shows Cannot Print.
(See Ordering accessories and
supplies on page ii and Replacing the
ink cartridges on page 74.)
Low Temperature The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either corrupted,
incorrectly formatted, or there is a
problem with the memory card.
Remove the memory card from the
media drive (slot) of the machine and
format it correctly.
Put the card firmly into the slot again to
make sure it is in the correct position.
If the error remains, check the media
drive (slot) of the machine by putting in
another memory card that you know is
working.
Media is Full. The memory card or USB Flash
memory drive you are using has no
available space or already contains
999 files.
Your machine can only save to your
memory card or USB Flash memory
drive if it contains fewer than 999 files.
Delete unused files to free some
space and try again.
No Caller ID There is no incoming call history. You
have not received any calls or you
have not subscribed to the Caller ID
service from your telephone company.
If you want to use the Caller ID
feature, call your telephone company.
(See Advanced User’s Guide: Caller
ID.)
No File The memory card or USB Flash
memory drive in the media drive does
not contain a .JPG file.
Put the correct memory card or USB
Flash memory drive into the slot again.
No Ink Cartridge An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it latches. (See
Replacing the ink cartridges
on page 74.)
Error Message Cause Action

Brother MFC-J4410DW Specifications

General

Print technology	Inkjet
Maximum resolution	6000 x 1200 DPI
Economical printing	Yes
Duplex printing mode	Auto
Print speed (ISO/IEC 24734) mono	18 ipm
Print speed (ISO/IEC 24734) color	16 ipm
Duplex print speed (ISO/IEC 24734) mono	6 ipm
Print speed (black, normal quality, A4/US Letter)	33 ppm
Print speed (color, normal quality, A4/US Letter)	25 ppm
All-in-one functions	Copy, Fax, Print, Scan
Networking standards	IEEE 802.3, IEEE 802.3u
Color all-in-one functions	copy, fax, print, scan
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Recommended duty cycle	250 - 1000 pages per month
Number of print cartridges	4
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 1200 DPI
Maximum number of copies	99 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	18 s
Copy speed (black, normal quality, A4)	20 cpm
Scan to	E-mail, E-mail Server, File, FTP, Image, OCR, USB
Scan drivers	ICA, TWAIN, WIA
Scanner type	Flatbed & ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	Legal (216 x 356) mm
Output color depth	24 bit
Image formats supported	BMP, JPG, PNG, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF
Optical scanning resolution	2400 x 2400 DPI
Faxing	Color faxing
Fax memory	200 pages
Modem speed	336 Kbit/s
Fax coding methods	JPEG, MH, MMR (Fax coding method), MR
Fax resolution (black)	203 x 392 DPI
Fax transmission speed	3.37 sec/page
Fax speed dialing (max numbers)	100
Paper input type	Paper tray
Total input capacity	150 sheets
Total output capacity	50 sheets
Total number of input trays	-
Auto document feeder (ADF) input capacity	20 sheets
Photo paper sizes	9x13, 10x15, 13x18 cm
Custom media width	148 - 297 mm
Maximum print size	297 x 432 mm
Custom media length	148 - 432 mm
Paper tray media types	Envelopes, Glossy paper, Photo paper, Plain paper, Transparencies
Paper tray media weight	64 - 220 g/m²
Non-ISO print media sizes	Legal
ISO A-series sizes (A0...A9)	A3, A4, A5, A6
Photo paper sizes (imperial)	4x6, 5x7, 5x8, 3.5x5 \
Borderless printing media sizes	4x6, 5x7, A3, A4, A6, Letter
Maximum ISO A-series paper size	A3
Multi-Purpose Tray media weight	64 - 105 g/m²
Auto Document Feeder (ADF) media weight	64 - 90 g/m²
Display	TFT
Control type	Touch
Product color	Black, Ivory
Display diagonal	1.8 \
Market positioning	Home & office
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms	128-bit WEP, 64-bit WEP, SSID, WPA-PSK, WPA2-PSK
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Compatible memory cards	Memory Stick (MS), MMC, MMC+, MS Duo, MS PRO, SD, SDHC
Sound pressure level (copying)	50 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.4 W
Power consumption (standby)	5.5 W
Power consumption (PowerSave)	1.5 W
Power consumption (average operating)	21 W
Operating temperature (T-T)	10 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Sustainability certificates	Blue Angel, ENERGY STAR
Package depth	266 mm
Package width	564 mm
Package height	416 mm
Package weight	11500 g
Bundled software	Brother MFL-Pro Suite\\r Brother ControlCentre4 (Win)\\r Nuance® Paperport® 12 SE + OCR (Win)\\r Reallusion® FaceFilter Studio (Win8)\\r Brother ControlCentre2 (Mac)\\r NewSoft® Presto!® PageManager9 (Mac)

Weight and Dimensions

Depth	290 mm
Width	480 mm
Height	186 mm