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Brother MFC-J4410DW Basic User's Guide

Brother MFC-J4410DW
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Troubleshooting
109
B
Receiving Faxes
Difficulty Suggestions
Cannot receive a fax. Make sure your machine has a dial tone by pressing Hook in Fax mode. If you
hear static or interference on your fax line, contact your local telephone provider.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack inside the machine. If you subscribe to
DSL, VoIP or MagicJack services, contact your service provider for connection
instructions. To lower the modem speed and turn off ECM (error correction mode),
see Telephone line interference / VoIP on page 115.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine. (See Choose the correct Receive Mode on page 41.)
If you have a dedicated fax line and want your Brother machine to automatically
answer all incoming faxes, you should select Fax Only mode.
If your Brother machine shares a line with an external answering machine, you
should select External TAD mode. In External TAD mode, your Brother
machine will automatically receive incoming faxes and voice callers will be able to
leave a message on your answering machine.
If your Brother machine shares the line with a Voice Mail subscriber service, see
Voice Mail on page 46.
If your Brother machine is on a line with the Distinctive Ring subscriber service,
see Distinctive Ring on page 47.
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select Fax/Tel mode. In
Fax/Tel mode, your Brother machine will automatically receive faxes and
produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select Manual mode. In Manual mode, you must answer every
incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the Ring Delay setting:
If the Receive Mode is set to Fax Only or Fax/Tel, reduce the Ring Delay
to 1 ring. (See Ring Delay on page 44.)
If the Receive Mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
If the Receive Mode is set to Manual, DO NOT adjust the Ring Delay setting.
Have someone send you a test fax:
If you received the test fax, your machine is operating correctly. Remember to
reset your Ring Delay or answering machine setting back to your original
setting. If receiving problems recur after resetting the Ring Delay, then a
person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.

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Brother MFC-J4410DW Specifications

General IconGeneral
Print technologyInkjet
Maximum resolution6000 x 1200 DPI
Economical printingYes
Duplex printing modeAuto
Print speed (ISO/IEC 24734) mono18 ipm
Print speed (ISO/IEC 24734) color16 ipm
Duplex print speed (ISO/IEC 24734) mono6 ipm
Print speed (black, normal quality, A4/US Letter)33 ppm
Print speed (color, normal quality, A4/US Letter)25 ppm
All-in-one functionsCopy, Fax, Print, Scan
Networking standardsIEEE 802.3, IEEE 802.3u
Color all-in-one functionscopy, fax, print, scan
Digital senderNo
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle- pages per month
Recommended duty cycle250 - 1000 pages per month
Number of print cartridges4
Copier resize25 - 400 %
Maximum copy resolution1200 x 1200 DPI
Maximum number of copies99 copies
N-in-1 copy function (N=)2, 4
Time to first copy (black, normal)18 s
Copy speed (black, normal quality, A4)20 cpm
Scan toE-mail, E-mail Server, File, FTP, Image, OCR, USB
Scan driversICA, TWAIN, WIA
Scanner typeFlatbed & ADF scanner
Grayscale levels256
Input color depth48 bit
Maximum scan areaLegal (216 x 356) mm
Output color depth24 bit
Image formats supportedBMP, JPG, PNG, TIF
Maximum scan resolution19200 x 19200 DPI
Document formats supportedPDF
Optical scanning resolution2400 x 2400 DPI
FaxingColor faxing
Fax memory200 pages
Modem speed336 Kbit/s
Fax coding methodsJPEG, MH, MMR (Fax coding method), MR
Fax resolution (black)203 x 392 DPI
Fax transmission speed3.37 sec/page
Fax speed dialing (max numbers)100
Paper input typePaper tray
Total input capacity150 sheets
Total output capacity50 sheets
Total number of input trays-
Auto document feeder (ADF) input capacity20 sheets
Photo paper sizes9x13, 10x15, 13x18 cm
Custom media width148 - 297 mm
Maximum print size297 x 432 mm
Custom media length148 - 432 mm
Paper tray media typesEnvelopes, Glossy paper, Photo paper, Plain paper, Transparencies
Paper tray media weight64 - 220 g/m²
Non-ISO print media sizesLegal
ISO A-series sizes (A0...A9)A3, A4, A5, A6
Photo paper sizes (imperial)4x6, 5x7, 5x8, 3.5x5 \
Borderless printing media sizes4x6, 5x7, A3, A4, A6, Letter
Maximum ISO A-series paper sizeA3
Multi-Purpose Tray media weight64 - 105 g/m²
Auto Document Feeder (ADF) media weight64 - 90 g/m²
DisplayTFT
Control typeTouch
Product colorBlack, Ivory
Display diagonal1.8 \
Market positioningHome & office
Standard interfacesUSB 2.0
USB 2.0 ports quantity1
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Security algorithms128-bit WEP, 64-bit WEP, SSID, WPA-PSK, WPA2-PSK
Mobile printing technologiesApple AirPrint, Google Cloud Print
Compatible memory cardsMemory Stick (MS), MMC, MMC+, MS Duo, MS PRO, SD, SDHC
Sound pressure level (copying)50 dB
AC input voltage220 - 240 V
AC input frequency50 - 60 Hz
Power consumption (off)0.4 W
Power consumption (standby)5.5 W
Power consumption (PowerSave)1.5 W
Power consumption (average operating)21 W
Operating temperature (T-T)10 - 35 °C
Operating relative humidity (H-H)20 - 80 %
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Server operating systems supportedWindows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Sustainability certificatesBlue Angel, ENERGY STAR
Package depth266 mm
Package width564 mm
Package height416 mm
Package weight11500 g
Bundled softwareBrother MFL-Pro Suite\\r Brother ControlCentre4 (Win)\\r Nuance® Paperport® 12 SE + OCR (Win)\\r Reallusion® FaceFilter Studio (Win8)\\r Brother ControlCentre2 (Mac)\\r NewSoft® Presto!® PageManager9 (Mac)
Weight and Dimensions IconWeight and Dimensions
Depth290 mm
Width480 mm
Height186 mm

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