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Brother MFC-J4620DW Web Connect Guide

Brother MFC-J4620DW
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Home > Troubleshooting for Brother Web Connect > Error Messages When Using the Brother Web
Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the chart.
You can correct most errors yourself. If, after reading this table, you still need help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Visit us at
http://support.brother.com.
Error Messages
Cause Action
(DCP-J4120DW/MFC-J2320/
MFC-J4420DW/MFC-J5320DW)
Connection failed to server.
Check network settings.
(MFC-J2720/MFC-J4620DW/
MFC-J4625DW/MFC-J5620DW/
MFC-J5625DW/MFC-J5720DW/
MFC-J5920DW)
Connection failed to server.
Check network settings.
Network or server settings are
incorrect.
There is a problem with the
network or server.
Confirm that network settings are
correct, or wait and try again later.
If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
(DCP-J4120DW/MFC-J2320/
MFC-J4420DW/MFC-J5320DW)
Network connection failed.
Verify that the network
connection is good.
(MFC-J2720/MFC-J4620DW/
MFC-J4625DW/MFC-J5620DW/
MFC-J5625DW/MFC-J5720DW/
MFC-J5920DW)
Network connection failed.
Verify that the network
connection is good.
The machine is not connected to a
network.
Verify that the network connection
is good.
If the Web or Apps option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
Connection Error
Error Messages
Cause Action
(DCP-J4120DW/MFC-J2320/
MFC-J4420DW/MFC-J5320DW)
Connection Error 07
Connection failed to server.
Wrong Date&Time.
(MFC-J2720/MFC-J4620DW/
MFC-J4625DW/MFC-J5620DW/
MFC-J5625DW/MFC-J5720DW/
MFC-J5920DW)
Connection Error 07
Connection failed to server.
Wrong Date&Time.
Date and time settings are incorrect.
Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
66

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Brother MFC-J4620DW Specifications

General IconGeneral
Typeall in one
Colorwhite/black, multi
Touch Screenyes
Display Size3.7 inches
Tray Capacity150
Automatic Document Feeder Capacity20 sheets
Paper Sizeletter, legal
Paper Handling1-sheet, 150-sheet tray loader, 20-sheet, 50-sheet
Color Print Speed35 pages per minute
Mono Print Speed27 pages per minute
Print Resolution Monoup to 6000 x 1200
Print Resolution Colorup to 6000 x 1200
Two-Sided Printingno
Maximum Number of Pages Per Monthup to 13, 000
Reduction and Enlargementyes
Photo Printingno
Scanner Typeflatbed
Scan Resolutionup to 2400 x 1200
Duplex Scanyes
Copier Resolution Monoup to 600 x 600
Copier Resolution Colorup to 600 x 600
Fax Functionyes
Cartridgeslc203bk, lc203c, lc203m, lc203y
Number Of Cartridges4
Number of Ink Tanks0
Internal Memoryyes
Memory Cardyes
Networkwired, wireless
Connectivitybrother iprint&scan, google cloud print
OS Compatibilitywindows, mac os
Mobile Devices Connectionno
Weight and Dimensions IconWeight and Dimensions
Height7.4 inches
Width18.9 inches
Net Weight20.6 pounds

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