44
Unable to Clean XX
Unable to Initialize XX
Unable to Print XX
The machine has a mechanical 
problem.
—OR—
A foreign object, such as a paper clip 
or a piece of ripped paper, is in the 
machine.
Open the scanner cover and remove 
any foreign objects and paper scraps 
from inside the machine. If the error 
message continues, disconnect the 
machine from the power for several 
minutes, and then reconnect it.
You can try additional paper jam clear 
operations. (See Additional paper 
jam clear operations on page 53.)
(The machine can be turned off 
without losing faxes stored in the 
memory. (See Transferring your 
faxes or Fax Journal report 
on page 46.))
Unable to Scan XX The machine has a mechanical 
problem.
Disconnect the machine from the 
power for several minutes, and then 
reconnect it.
The machine can be turned off 
without losing faxes stored in the 
memory. (See Transferring your 
faxes or Fax Journal report 
on page 46.)
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
A broken device has been connected 
to the USB direct interface.
Unplug the device from the USB 
direct interface, and then press   
to turn the machine off and then on 
again.
Unusable Device
Please disconnect USB
device.
A USB device or USB flash drive that 
is not supported has been connected 
to the USB direct interface.
Unplug the device from the USB 
direct interface. Turn the machine off 
and then on again.
Wrong Ink Colour An ink cartridge has been installed in 
the wrong position.
Check which ink cartridges are not 
matched by colour to their ink 
cartridge positions and move them to 
their correct positions.
Error Message Cause Action