Brother MFC-L8650CDW User Manual

Troubleshooting
145
B
Cannot receive a fax.
(continued)
If you are using a telephone answering machine (External TAD mode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly (see Connecting an external TAD on page 51).
1 Connect the external TAD as shown in the illustration, see page 51.
2 Set your answering machine to answer in one or two rings.
3 Record the outgoing message on your answering machine.
 Record five seconds of silence at the beginning of your outgoing
message.
 Limit your speaking to 20 seconds.
 End your outgoing message with your Remote Activation Code for people
sending manual faxes. For example:
“After the beep, leave a message or
press l51 and Start to send a fax.
”
4 Set your answering machine to answer calls.
5 Set your Brother machine
’s Receive Mode to External TAD (see Receive
modes on page 42).
Make sure your Brother machine
’s Fax Detect feature is turned On. Fax Detect is
a feature that allows you to receive a fax even if you have answered the call on an
external or extension telephone (see Fax Detect on page 45).
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP) (see Telephone
line interference / VoIP on page 150).
Contact your administrator to check your Secure Function Lock Settings.
Sending faxes
Difficulty Suggestions
Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged
directly into the telephone wall socket and the LINE socket of the machine.
Make sure you pressed Fax and the machine is in Fax mode (see How to send a
fax on page 39).
Print the Transmission Verification Report and check for an error (see Advanced
User's Guide).
Contact your administrator to check your Secure Function Lock Settings.
Ask the other party to check that the receiving machine has paper.
Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner
(see Cleaning the scanner glass on page 101).
Receiving Faxes (continued)
Difficulty Suggestions

Brother MFC-L8650CDW Specifications

General

Print technology	Laser
Maximum resolution	2400 x 600 DPI
Economical printing	Yes
Time to first page (black, normal)	15 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Copier resize	25 - 400 %
Maximum copy resolution	1200 x 600 DPI
Time to first copy (black, normal)	18 s
Time to first copy (color, normal)	20 s
Scan to	Cloud, E-mail, E-mail Server, File, FTP, Image, OCR, USB
Scan drivers	ICA, ISIS, TWAIN, WIA
Scanner type	ADF scanner
Grayscale levels	256
Input color depth	48 bit
Maximum scan area	A4 (210 x 297) mm
Output color depth	24 bit
Maximum scan resolution	19200 x 19200 DPI
Optical scanning resolution	1200 x 2400 DPI
Faxing	Color faxing
Fax memory	500 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax speed dialing (max numbers)	300
PCL fonts	66
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	BR-Script 3, PCL 6
Email protocols	APOP, IMAP4, POP3, SMTP
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	128-bit WEP, 64-bit WEP, 802.1x RADIUS, EAP-FAST, EAP-TLS, EAP-TTLS, HTTPS, MD5, PEAP, SSL/TLS, WPA-AES, WPA-PSK, WPA-TKIP, WPA2-AES, WPA2-PSK, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Online services supported	OneDrive, Box, Dropbox, Evernote, Facebook, Flickr, Google Drive, Picasa
Mobile printing technologies	Apple AirPrint, Brother iPrint & Scan, Google Cloud Print
Supported network protocols (IPv4)	ARP, RARP, BOOTP, DHCP, APIPA(Auto IP), WINS/NetBIOS name resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, POP3, SMTP Client, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP Client, LDAP, IMAP4
Supported network protocols (IPv6)	NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw Port/Port9100, POP3, IPP/IPPS, FTP Client and Server, CIFS Client, TELNET Server, SNMPv1/v2c/v3, HTTP/HTTPS server, TFTP client and server, SMTP Client, ICMPv6, SNTP Client, Web Services (Print/Scan), LDAP, IMAP4
Memory slots	1
Processor family	Star Sapphire
Maximum internal memory	512 MB
Sound power level (standby)	28 dB
Sound pressure level (printing)	55 dB
Sound pressure level (quiet mode)	52 dB
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Multi-Purpose tray input capacity	50 sheets
Auto document feeder (ADF) input capacity	35 sheets
Custom media width	76.2 - 215.9 mm
Custom media length	127 - 355.6 mm
Paper tray media types	Bond paper, Envelopes, Glossy paper, Labels, Plain paper, Recycled paper, Thick paper, Thin paper
Paper tray media weight	60 - 105 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 163 g/m²
Display	TFT
Control type	Touch
Product color	Black, Grey
Display diagonal	3.6 \
Market positioning	Business
Standard interfaces	Ethernet, USB 1.1, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (off)	0.04 W
Power consumption (ready)	65 W
Power consumption (average operating)	565 W
Mac operating systems supported	Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Bundled software	Brother Control Center 4\\r Nuance PaperPort 12 SE\\r Brother Control Center 2
Sustainability certificates	Nordic Swan Ecolabel, Blue Angel, ENERGY STAR
Storage temperature (T-T)	0 - 40 °C
Operating temperature (T-T)	10 - 32 °C
Storage relative humidity (H-H)	20 - 80 %
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	503 mm
Width	410 mm
Height	492 mm