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Problem Possible Cause Solution
Blank labels with gray lines.
• The Print Head is dirty.
• The Platen Roller is dirty.
• Clean the Print Head.
• Clean the Platen Roller.
Irregular printing
The printer is in Hex Dump
mode.
Turn the printer on and off to skip the dump
mode. (See section 5.2 Self-test and Dump
Mode).
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