Bruker Daltonik GmbH  Instrument Layout 
Moreover the service process can be speeded up, as the service engineer can arrive 
on site with appropriate spare parts, after remote diagnosis. 
Prerequisite: The customer must have Internet access on the Control PC of the 
ultraflex III. 
 
An example how to obtain Remote Service in Europe: 
1. Select http:bdal.webex.com. 
 Figure 3-13 appears.  
2. Select 
Join on the web page.  Figure 3-14 appears.   
 
Figure 3-13  Webpage of Bruker Enterprise 
Note: The “http”-connection changes to a “https
”-connection, coded with 128-bit to 
provide the highest possible level of security!  
 
 
ultraflex III User Manual, Version 1.0  39