If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp
46 Help
My phone isn’t working
• Check that the mains power is correctly connected.
No dial tone, or a line cord error message is displayed on the screen
• Check that the mains power is correctly connected.
• Only use the phone cord supplied with the phone.
Can’t make or receive calls
• Check that the mains power is correctly connected.
• The batteries may need recharging.
seconds and try again. If it still doesn’t work, disconnect the batteries and mains
power for ten minutes, then reconnect and try again.
You have a dial tone but the phone won’t dial out
• If you’re connected to a switchboard, check whether you need to dial an
access code.
Handset doesn’t ring
• Check that the mains power is correctly connected.
• Do not disturb may be switched on. See page 21.
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