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BT Featureline User Manual

BT Featureline
51 pages
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Featureline
Site User Guide
To make an external call press 9
followed by the telephone number
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BT Featureline Specifications

General IconGeneral
BrandBT
ModelFeatureline
CategoryTelephone
LanguageEnglish

Summary

How to Activate Your Service

Making a Call

Making External Calls

Procedure for dialling numbers outside your network.

Making Internal Calls

Procedure for dialling extensions within your network.

Emergency and Receiving Calls

Making Emergency Calls

Instructions for dialling emergency numbers like 999 or 112.

Call Diversion

Diversion of All Incoming Calls

Redirect all incoming calls to another number immediately.

Diversion When Busy

Divert calls automatically when you are engaged on another call.

Call Diversion - Continued

Diversion on No Reply

Divert calls if they are not answered after a set number of rings.

Call Pick-Up

Call Pick-Up - Continued

Call Pick-Up Codes

Key codes for using Call Pick-Up features.

Call Transfer

Transferring During a Call

How to transfer an ongoing call to another extension or number.

Call Transfer - Scenarios

Transfer to Busy

Transferring calls to busy extensions, holding until free.

Enquiry Call

Putting a call on hold to make another call.

Call Waiting

Call Waiting Service Codes

Codes to activate, check, and cancel the Call Waiting service.

Call Offer

Using Call Offer Codes

Codes for advising a colleague that you are calling when they are busy.

Ring Back

Ring Back When Free

Set up a call to an engaged number that rings back when free.

Ring Back Codes

Codes to activate and check the Ring Back service.

Three-way Call

Setting Up Three-way Call

Procedure to initiate a three-way conference call.

Reminder Call

Setting Reminder Calls

How to set up your phone to provide timed reminders.

Withholding Your Number

Selectively Withholding Number

Preventing your number from being displayed for individual calls.

Selectively Releasing Number

How to allow your number to be displayed after automatic withholding.

Code Calling

Storing Numbers with Codes

Procedure to store frequently used numbers with short codes.

Dialing Stored Numbers

How to make calls using the stored short codes.

Repeat Last Call

Call Return

Call Barring

Call Barring Options

Table detailing options for restricting different call types.

Call Barring - Continued

Call Barring Codes

Codes for activating and managing call barring.

Introduction to Hunt Groups

Hunt Group Diversion

Hunt Group Diversion - Continued

Hunt Group Do Not Disturb

Hunt Group Do Not Disturb Codes

Codes to temporarily remove a phone from a Hunt Group.

Caller Display

Hunt Group Queuing

Featureline with Call Minder

Call Minder for Single Lines

Call Minder for Hunt Groups

Featureline with Phone Systems (PBX)

Remote Call Diversion System X

System X Remote Diversion Codes

Codes for remotely diverting calls for System X.

Remote Call Diversion System Y

System Y Remote Diversion Codes

Codes for remotely diverting calls for System Y.

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