5
How to Activate Your Service
Before you start
Please note, our telephone exchanges vary throughout the UK
and work differently. You will need to establish whether you are
served by a System X or Y exchange before you can use your
F
eatureline service.
To do this you just do the following:-
Step one
Press
• £
001
£
If you receive the message
"Sorry, the service requested is not
available."
You are a System Y customer.
If you receive any other message you are a System X customer
Next step
Now you have established which type of exchange you are served
by. You also need to know the line set up, i.e, is it a single line or
part of Hunt Group. You can check this by doing the following
For System Y customers:-
Press
• £
121
£
For System X customers:-
Press
• £
003
£
If you receive the message
"Sorry, the service requested is not
available."
You have a single line and are not part of a Hunt
group.
Feature Availability
Now you are ready to use your Featureline service you simply
need to refer to the relevant X or Y column in this guide.
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