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Don’t forget to dial 9 for an outside line
Emergency Calls
To make an emergency call dial 9 then 999 or 112
Please note: You will need to reprogramme any equipment you have on the feature
line to dial 9 to make an external call (eg. PDQ, Fax Machines etc).
Receiving Calls
With Featureline you will hear different types of ringing patterns, these are to help
you identify the type of call you are about to receive. The three different types are:
• Calls from internal extensions
• Calls from external telephone numbers
• Calls which you have programmed to ring you back
NB When receiving a call the incoming number will be prefixed with a 9 if you are
using a Caller Display phone/ unit.
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