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Introduction to Hunt Groups
Hunt Group
This allows incoming calls to the main Hunt Group number to search for a
free line. In addition each Featureline within a Hunt Group has its own
Direct Inward Dial number and an individual internal extension number.
Sequential Hunting (Default Setting)
BT exchange will always try to connect an incoming call to the first
extension in the Hunt Group and will only hunt to the second extension if
the first is engaged. This means the majority of calls will be received by the
first extension.
Cyclical Hunting (Needs to be requested)
The BT exchange will always try to connect an incoming call to the
extension following the extension which answered the previous call.
About your Hunt Group
Certain extension features are not available on Hunt Group extensions;
Call Diversion of Direct Inward Dialling numbers, Call Waiting and Ring Back.
You can have a maximum of 10 Hunt Groups on any site.
You can have 30 extensions in one Hunt Group.
You can have 60 extensions in one Hunt Group.
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