6 S5 Battery Validation System
PRODUCT WARRANTY
NOTE: THIS WARRANTY IS GIVEN TO THE ORIGINAL PURCHASING END USER AND IS
APPLICABLE ONLY TO PRODUCTS AND LICENSED MATERIALS SOLD OR DISTRIBUTED
TO SUCH END USER BY AN AUTHORIZED BTECH RESELLER, OR BTECH INC. AND
BEARING THE “BTECH” BRAND NAME.
A. Hardware Warranty
• BTECH warrants to the original purchasing End User that each unit of BTECH hardware products (“Hardware Products”
or “Products”) will be free from defects in material and workmanship for a period of one (1) year from the date of
shipment to End User.
• Breach of warranty will be enforceable against BTECH only if written notice of such breach is received by BTECH within
the applicable warranty period.
• If a warranty claim is invalid for any reason, the End User will be charged for services performed and expenses incurred
by BTECH in repairing, handling and shipping the returned Product.
• Expendable parts, such as fuses and other parts that are regularly replaced due to normal use, are excluded from this
warranty.
• As to Products repaired or replaced during the original warranty period for such Product, the warranty period on the
replacement Product or the repaired Product shall terminate thirty (30) days after shipment to End User or upon the
termination of the original warranty period, whichever is longer.
• As to any out-of-warranty Products repaired, modified or replaced by BTECH at BTECH regular charges, the warranty
period with respect to the material and workmanship hereunder shall expire thirty (30) days after the date of shipment of
said Product to End User.
B. Software Warranty
The only warranty BTECH makes to End User in connection with BTECH licensed materials, which includes BTECH
software, together with related documentation and the media embodying the software (“Licensed Materials”), is that the
media upon which the Licensed Materials are recorded will be replaced without charge, if BTECH in good faith determines
that the media was defective and not subject to misuse for a period of ninety (90) days from the date of shipment to End
User. Within thirty (30) days of determination of same, BTECH shall use commercially reasonable efforts to replace any
defective media that BTECH has determined to be under warranty.
C. Entitlement During the Applicable Warranty Period
Telephone Support
Technical telephone support shall be provided by BTECH Factory Technical Service Assistance Center to End User from
8:00 a.m. to 5:00 p.m. EST Monday through Friday, excluding holidays. Telephone support provided hereunder will be
limited to that necessary to confirm functional operation or determine if a Product is performing in accordance with Section
A or B above, whichever applies. Should further support be required, normal support charges will apply.
Firmware/Software for the Version Licensed
Should BTECH Factory Service determine, during the course of providing support hereunder, that the End User may benefit
from the installation of a firmware patch, upgrade or software bug fix, if and when BTECH, at its sole discretion, develops
and releases said firmware patch, or upgrade, or software bug fix, BTECH may make it available to the End User at no
charge.
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