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Burnham K2WTC - User Manual

Burnham K2WTC
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1
107774-01- 9/17
Price - $5.00
TO THE INSTALLER: Afx these instructions adjacent to boiler.
TO THE CONSUMER: Retain these instructions for future reference.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage,
injury, or loss of life. For assistance or additional information, consult a qualied installer, service agency or the
gas supplier. This boiler requires a special venting system. Read these instructions carefully before installing.
9700609
As an ENERGY STAR
®
Partner, U.S. Boiler Company has determined that the K2WTC Series meets the ENERGY
STAR
®
guidelines for energy efciency established by the United States Environmental Protection Agency (EPA).
INSTALLATION, OPERATING AND
SERVICE INSTRUCTIONS FOR
K2WTC
CONDENSING HIGH EFFICIENCY
DIRECT VENT
GAS - FIRED HOT WATER COMBI BOILER

Questions and Answers

  • J
    Jeanne JohnsonAug 16, 2025
    Why does my Burnham K2WTC display show **00FF or **ERFF?
    • H
      Heather MendezAug 16, 2025
      If your Burnham Boiler displays “00FF” or “ERFF”, it means the display has lost communication with the control. Check for a loose or defective display harness, or a defective display or control.
  • M
    maxwellkaylaAug 19, 2025
    What does ER0011 mean on my Burnham Boiler?
    • M
      Maria GreenAug 19, 2025
      If your Burnham Boiler displays ER0011, the adjustment mode password has timed out. Simply cycle power to the display to restore operation.
  • P
    potterloriAug 22, 2025
    What does error code ER0012 mean on a Burnham K2WTC Boiler?
    • C
      Christy CopelandAug 22, 2025
      If your Burnham Boiler displays ER0012, it indicates a control failure, meaning the control is defective.
  • H
    hernandezjamesAug 26, 2025
    Why is my Burnham Boiler not providing enough heat?
    • S
      Shane SolisAug 26, 2025
      If your Burnham Boiler isn't providing enough heat, first check the thermostat or zone wiring for any loose connections, incorrect wiring, or if the thermostat/zone control is faulty. Also, check if the water flow through the system loop is too low or non-existent due to a malfunctioning system circulator, trapped air, or zone valve failures. This issue might occur if the heating load is below the boiler’s minimum firing rate. Another potential cause is a defective diverting valve or a loose electrical connection to the valve. If the boiler is responding to a DHW demand, it will not provide space heat, but the priority time can be shortened.
  • E
    Eric VasquezAug 28, 2025
    What to do if my Burnham K2WTC has no hot water?
    • J
      John JonesAug 28, 2025
      If you're not getting hot water from your Burnham Boiler, start by verifying that the draw rate through the boiler itself is at least 0.5 GPM. Keep in mind that a higher draw might be needed at the fixture. Also, check for a defective DHW flow switch or a loose connection at the switch. You can also try to increase the priority time.
  • H
    Hannah RowlandAug 31, 2025
    Why is my Burnham Boiler producing inadequate hot water?
    • A
      Andrea GarnerAug 31, 2025
      If you're experiencing inadequate hot water at the fixtures with your Burnham Boiler, note that this is normal at very low draw rates as the boiler will cycle on and off. Check for a misadjusted or defective tempering valve. It is also possible that the DHW draw and/or temperature rise is in excess of the capacity. Other potential issues include a mixing valve set too low, a DHW setting on the boiler lower than, or too close to, the tempering valve setting, or a fouled plate heat exchanger.
  • M
    Mark MichaelSep 3, 2025
    How to fix a completely dark display on my Burnham Boiler?
    • R
      ronald19Sep 3, 2025
      If the display on your Burnham Boiler is completely dark, the fan is off, the LWCO lights are off, and there's no green power light, first check the breaker and wiring between the breaker panel and the boiler to ensure there is 120Vac power. Also, inspect the high voltage fuse, and replace it if blown.
  • E
    Eric SantiagoSep 6, 2025
    What to do if my Burnham K2WTC Boiler display is dark but the fan is running?
    • S
      Stacy PettySep 6, 2025
      If the display on your Burnham Boiler is completely dark but the fan is running, there might be no 24Vac power to the control. Check for loose 120Vac connection wiring between the boiler J-Box and the transformer, as well as loose 24Vac connection wiring between the transformer and the control.
  • C
    coxethanSep 9, 2025
    Why is the green power light blinking on my Burnham K2WTC control?
    • J
      jbennettSep 9, 2025
      If the green power light on your Burnham Boiler control is blinking, it indicates a control fault. Try disconnecting all terminals except 24VAC to power the control. The green light should be steady. If it is not, then the control is defective. If steady, start plugging in all the connectors while watching the green light. When faulty wiring reconnected, green light will begin to flash.
  • T
    Teresa GarciaSep 12, 2025
    What causes a dark display on a Burnham K2WTC when it still fires?
    • J
      John MorenoSep 12, 2025
      If the display on your Burnham Boiler is completely dark, but the boiler still fires, this indicates there may be no 5 Vdc power to the display. Check for loose 5 Vdc connection wiring between the display and the control. The display or control could also be defective.

Burnham K2WTC Specifications

General IconGeneral
ModelK2WTC
Fuel TypeNatural Gas or Propane
AFUE95%
Heating CapacityVaries by model size
Water Connection Size2" NPT

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