Product support
Help is always at hand
Product support
38
If you require any technical guidance or find that your product is not operating as intended, a simple solution can often be found in the Troubleshooting
Troubleshooting
If you are experiencing problems with your radio, there are some quick and easy checks
that you can do, which may help to solve the problem.
No sound / power:
Adjust the volume using and buttons on the top of your radio.
You may have headphones connected. Either use the headphones to listen to your radio
or unplug the headphones.
The rechargeable battery may be exhausted, please recharge the battery, see page 8.
Radio reception is poor:
Fully extend the aerial to get the best reception and sound quality.
Retune for radio stations, see pages 18 and 22.
Try moving your radio to another location to see if reception improves.
Check that you do not have other electrical equipment too close to your Radio, causing
interference.
The rechargeable battery may be exhausted, please recharge the battery, see page 8.
The function buttons do not respond:
The rechargeable battery may be exhausted, please recharge the battery, see page 8.
Try a reset to factory defaults. See page 30.
Note: All of your settings, including the radio station list and any presets will be deleted
when you reset the Radio.
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