CAB XD4M User Manual

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7 Fault Correction
Error message Cause Remedy
No SMTP server
TheprinterisconguredforSMTP,but
there is no SMTP server, or the SMTP
server is not currently available.
SwitchoffSMTPintheconguration.
Caution! Then a warning cannot be sent by
e-mail (EAlert).
Please contact your network administrator.
No Timeserver
Timeserverisselectedinthecongu-
ration, but there is no Timeserver, or the
Timeserver is not currently available.
SwitchoffTimeserverintheconguration.
Please contact your network administrator.
Out of paper
Out of label roll Load labels.
Error in the paper feed Check media feed.
Out of ribbon
Out of transfer ribbon Insert new transfer ribbon.
Transfer ribbon melted during printing Cancel current print job.
Change the heat level via software.
Clean the printhead  6.3 on page 20
Load transfer ribbon
Restart print job.
The printer is loaded with thermal labels,
but the software is set to transfer printing
Cancel current print job.
Set software to direct thermal printing.
Restart print job
Protocol error
Printer has received an unknown or invalid
command from the computer.
Press the pause key to skip the command or
press the cancel key to cancel the print job.
Read error
Read error when reading from the memory
card
Check data of the card.
Backup data, reformat card.
Remove ribbon
Transfer ribbon is loaded although the
printer is set to direct thermal printing
for direct thermal printing remove ribbon
for thermal transfer printing set the printer
inthecongurationorinthesoftwareto
transfer printing
Structural err.
Errorinthelelistofthememorycard,data
access is uncertain.
Format memory card.
Unknown card
Card not formatted,
Type of card not supported
Format card, use different type of card.
USB error
Device stalled
A USB device has been detected, but it is
not working.
Do not use the USB device.
USB error
Too much current
The USB device consumes too much
current.
Do not use the USB device.
USB error
Unknown device
Failure to detect USB device Do not use the USB device.
Voltage error
Hardware error Switch the printer off and then on.
If error recurs call service.
It is shown which voltage has failed. Please
note.
Write error
Hardware error Repeat the write process, reformat card.
Write protected
PC card write protection is activated. Deactivate the write protection.
Wrong revision
Errorwhenupdatingthermware.
Firmware not compatible with the hardware
version
Loadthecompatiblermware.
Table 7 Error Messages and Fault Correction

CAB XD4M Specifications

General

Brand	CAB
Model	XD4M
Category	Label Maker
Language	English