68 xGenConnect Installation and Programming Guide
The heartbeat interval is set to 1800 seconds (30 min) and is sent to OH,
port 8799.
The LAN fault delay is set to 90 seconds. In case a LAN failure occurs and is
restored within 90 seconds, the LAN fault message will not be reported to OH.
If the fault remains present for a longer period, the LAN fault message will be
reported after 90 seconds.
The Cellular fault delay is set to 180 seconds. In case a cellular failure occurs
and is restored within 180 seconds, the cellular fault message will not be
reported to OH. If the fault remains present for a longer period, the LAN fault
message will be reported after 180 seconds.
Enabling Push Notifications on Smartphone
Smartphones with the UltraSync+ app can receive push notifications from the
panel when system events occur.
You will need to have a:
• Fully configured and online xGenConnect system.
• Fully configured smartphone with internet access and Apple / Google account
details. This must be signed into the relevant Apple ID / Google account so
their servers can deliver the message to the device.
1. Open the UltraSync+ app.
2. Click the edit button next to the site you wish to receive notifications from.
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