imagePROGRAF iPF8400S Service Guide 
 
imagePROGRAF iPF8400S Service Guide    September 2013 
    Page 20 
B.  e-Tag Warranty Claim Console 
e-Tag is an electronic limited warranty service claim form that is 
completed Online. Please print the Warranty Claim Form, attach it to the 
original defective part(s), and return them to the Warranty Control Section 
for warranty compensation. 
The e-Tag limited warranty claim form can be found in the warranty 
section of the Canon USA e-Support Center web site at 
http://www.support.cusa.canon.com 
Figure 7 - eSupport: e-Tag 
 
 
 
 
 
 
 
 
 
 
 
 
To submit a new warranty claim, select the type of claim from the 
dropdown list shown below and complete the required sections of the e-
Tag limited warranty claim. 
Figure 8 - eSupport: e-Tag Warranty Claim Console