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Canon imageRUNNER ADVANCE C350iF User Manual

Canon imageRUNNER ADVANCE C350iF
102 pages
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Table of Contents

Other manuals for Canon imageRUNNER ADVANCE C350iF

Questions and Answers:

Canon imageRUNNER ADVANCE C350iF Specifications

General IconGeneral
FunctionsPrint, Copy, Scan, Fax
Print ResolutionUp to 1200 x 1200 dpi
Copy Resolution600 x 600 dpi
Scan Resolution600 x 600 dpi
Fax Resolution400 x 400 dpi
Duplex PrintingYes
Operating System CompatibilityWindows, macOS, Linux
Scan Speed (Color)30 ipm
Paper Capacity (Standard)550 sheets
Paper Capacity (Maximum)2300 sheets
Paper Sizes SupportedLetter, Legal
Max Paper SizeA3
ConnectivityUSB, Ethernet
Control Panel10.1-inch color touchscreen

Summary

Product Overview and Configuration

Overview

Introduces the Canon imageRUNNER ADVANCE C350iF/C250iF/C350P series MFPs.

Features

Details system, performance, and environmental features of the Canon imageRUNNER ADVANCE Series.

Main Unit Box Contents

Lists the standard items included in the product box for each model.

Configuration

Details the standard configurations and part numbers for the devices.

Hardware Accessory Options

Cassette Feeding Unit-AG1

Adds one additional 550-sheet cassette and a wheeled stand to the device.

Cassette Feeding Unit-AH1

Adds three additional 550-sheet cassettes and a wheeled stand.

FL Cassette-AT1

Replacement cassette for paper drawers, holding up to 550 sheets.

Staple Finisher-S1

Provides a tray for holding sheets and can staple up to 50 sheets.

Copy Card Reader-F1

Supports up to 1,000 departments for automatic Department ID Management.

IC Card Reader Box-A1

Provides an enclosure to secure a proximity card reader to the device.

System Options

Copy and Print Options

Optional accessories to expand copy and print functionality.

Universal Send Options

Options for Universal Send functionality, specific to certain models.

Connectivity Option

Options for enhancing network connectivity and web access.

Data Security Options

Features for encrypting data, secure printing, and common criteria certification.

Accessibility Options

Options to improve accessibility for users with disabilities.

Document Storage Capabilities

Advanced Box Client

Allows devices to connect to Advanced Boxes on other iR-ADV machines for file storage.

Network

Describes network connectivity for collaboration and file sharing.

Memory Media

Supports scanning to and printing from USB memory media.

Security Features

Device Authentication

Methods for authenticating users at the device, including Department ID and SSO-H.

SSO-H

Single Sign-On Hybrid system for user authentication and access control.

Data Security

Features to protect and secure data, including HDD initialization and encryption.

HDD Data Erase Kit

Overwrites image data on the hard drive for enhanced data security.

TPM (Trusted Platform Module)

Security chip for secure key generation, encryption, and decryption of stored data.

HDD Data Encryption Kit

Optional security tool for 256-bit AES encryption of data on the HDD.

HDD Data Erase Scheduler

MEAP application to schedule automatic overwriting of temporary image data.

Document Security

Security modes to protect printed and distributed documents.

Adobe LiveCycle Rights Management ES Server Integration

Integrates with Adobe LiveCycle for automatic document privileges and security policies.

Network Security

Secures network communications using IPSec, port filtering, and wireless security.

IPSec

Protocol for encrypting all inbound and outbound network traffic for privacy.

Software Solutions

Document Management and Binding Software

Software for document publishing, management, and printing.

imageRUNNER ADVANCE Desktop

Client-based dashboard application for document operations.

imageRUNNER ADVANCE Quick Printing Tool

Standard feature for printing, faxing, and PDF conversion via drag-and-drop.

imageWARE Document Server

Office document sharing server for collaboration and information sharing.

imageWARE Scan Manager DS

Document capture solution for archiving and work distribution.

eCopy PDF Pro Office

Scanning solution for PDF creation, editing, and conversion.

Scan Management Software

Software for managing scan workflows and distribution.

Workflow Composer and Connectors

Simplifies workflows with customizable one-button operations.

Authorized Send

MEAP application for secure document distribution.

uniFLOW (Scanning)

Captures, compresses, and archives scanned data.

Print/Output Management Software

Software solutions for managing print and output processes.

Direct Print & Scan for Mobile

MEAP app for printing from mobile devices.

uniFLOW

Print/output management for cost tracking and secure printing.

AA-PRINT (Advanced Anywhere Print)

Serverless print environment for anywhere printing.

EFI PrintMe

Cloud-based mobile print solution.

Device Security and Management Software

Software for device authentication, security, and management.

AA-PROX (Advanced Authentication – Proximity Card)

Login platform for authenticating users via proximity card or credentials.

uniFLOW Device Security & Management

Manages device access and functions per user.

uniFLOW Serverless Secure Print

Secure printing option that stores jobs until released.

imageWARE Enterprise Management Console and Plug-ins

Web-based utility for IT managers to control and manage network devices.

imageWARE Secure Audit Manager Express

Archives job contents and attributes for tracking network activities.

MEAP Web

Enables creating custom applications connecting devices to business workflows.

MDS Cloud

PAAS solution for managing document services and device fleets.

Business Workflow Software

Software for integrating enterprise applications with documents.

Forms and Print Services for Salesforce

Cloud service for printing reports and sales data.

Canon Enterprise Imaging Platform

Middleware platform for integrating applications with documents.

Dealer Sales/Service Authorization

Educational Training

Training Program Overview

Outlines the training program for technicians to sell and service devices.

Prerequisites

Lists required courses before taking the training program.

Certification

Details the certification requirements for selling and servicing models.

Who Should Attend

Recommends technicians responsible for installation, servicing, or support.

Course Format

Specifies the approximate duration of the online training program.

Training Facilities

Indicates where the online training course is located.

Course Equipment

Mentions the need for an available machine for training use.

Service Materials

Lists materials required for the online training program.

Servicing Notes

Power and Plug Requirements

Details power requirements and recommended outlets for device operation.

Installation Space Requirements

Specifies required space for machine installation and servicing.

Estimated Installation Times

Provides estimated times for unpacking and installing the main unit and accessories.

Remote Support Services

Services for collecting data from devices for remote diagnostics.

Serviceability

Focuses on improving serviceability, quality, and reducing service costs.

Less Maintenance Strategy

Strategy for ease of installation and parts replacement to reduce costs.

Device Configuration Management

Tools for managing device configuration settings between devices.

LMS (License Management System)

System for obtaining licenses to activate optional software programs.

Content Delivery System Web Site

Website for downloading, installing, and activating MEAP applications.

Recommended System Engineer Requirements

Lists job functions and skills required for System Engineers.

Firmware Upgrades Using the Service Support Tool

Details how to upgrade system components using the Service Support Tool.

Computer Requirements for Downloading Firmware

Specifies recommended PC/laptop requirements for firmware downloads.

Hard Disk Drive Handling

Provides guidelines for handling HDDs used for firmware and data storage.

Special Tools, Solvents and Oils

Lists special tools, solvents, and oils for servicing devices.

Consumables

Lists consumable products like toner and drum units with estimated life.

Consumable Parts

Lists consumable parts with limited life that require replacement.

Periodically Replaced Parts

States that there are no periodically replaced parts for these series.

High-Durability Replacement Parts

Lists durable parts recommended for replacement upon reaching estimated life values.

Periodic Maintenance

Details parts that need cleaning for optimal machine performance.

Counters

Explains soft counters for tracking copy use and their configurations.

MEAP Counter

Counts prints/scans per MEAP application and shows toner bottle counts.

Suggested End-User Customer Service Offerings

Monthly Copy/Print Volume

Defines maximum monthly print/copy volume and optimum performance range.

Limited Warranty Support

Outlines end-user limited warranty conditions and drum unit warranty.

Flat-Rate Program

Provides flat-rate credit to dealers for warranty expenses.

Warranty Parts for Repair

Explains the process for repairing circuit boards via Authorized Parts Repair Facilities.

e-Tag

Electronic limited warranty claim form for warranty compensation.

Online Limited Warranty Credit Inquiry

Enables checking, downloading, and printing e-Tag and Flat-Rate credits.

e-Tag Inquiry

How to view e-Tag warranty claim credits online via ISG Central.

Flat-Rate Inquiry

How to view Flat-Rate warranty reimbursements online via ISG Central.

Product Technical Support Offerings

Dealer Support Requirements

Details technical training requirements for receiving support.

Canon USA Support Offerings

Services for delivering high-quality technical support and product information.

Canon USA Technical Support Center

Central contact for reporting and escalating hardware/software issues.

NAVI

Computer-based application for information resource and diagnostic tool.

Benefits

Advantages of using NAVI, such as improved resolution time and customer satisfaction.

Features

Capabilities of NAVI, including engine status detection and knowledge base access.

Getting Started with NAVI

Guidance on how to start using NAVI and its e-Learning course.

Get the NAVI Files

Ways to obtain NAVI files for installation.

Install NAVI and Use the Program

Procedures for installing and using the NAVI application.

Updates

Availability of continuous updates for model data packs.

NAVI Support

Where to find additional details and information on NAVI.

Internet Support

Access to technical support information via the Worldwide Web.

Canon USA’s e-Support Center Web Site

Website for accessing technical support information and documentation.

Canon USA’s ISG Central Web Site

Website for accessing service guides and dealer management staff.

Appendix

Specifications

Lists main unit specifications for the C350iF, C250iF, and C350P models.

Main Unit Limited Warranty

Details the limited warranty terms for the main units.

imageRUNNER ADVANCE C350iF/C250iF

Specific limited warranty conditions for these models.

imageRUNNER ADVANCE C350P

Specific limited warranty conditions for the C350P model.

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