Check the basic conguration.
● Is the machine properly connected to the computer? Setting up the Network
Environment(P. 19)
● If you are using an authentication server, have the DNS settings been congured for
the machine?
● If you are using an authentication server, have the date and time been properly set?
Setting the Date/Time(P. 17)
Check the login service.
● Log in to the Remote UI with Administrator privileges, click [Settings/Registration]
[User Management] [Authentication Management] [Authentication Service
Information], and check that the login service is indicated as User Authentication.
Congure the authentication server settings.
● Register user information on the local device and specify the authentication server.
Registering User Information in the Local Device(P. 561)
Registering Server Information(P. 565)
Select the user authentication system.
Conguring the Authentication Functions(P. 571)
Using Personal Authentication to Manage Printing/Faxing/Remote Scanning via a
Computer(P. 580)
● Make sure to log out after you nish using the Remote UI. If you close the Remote UI without logging out, it
may take a long time to log in next time.
● If you want to limit authentication method to User Authentication (restrict use of System Manager ID for
authentication) when the machine is accessed from a device management software or driver, make sure to
set <Prohibit Authentication Using Department ID and PIN> to <On>.
<Prohibit Authentication Using
Department ID and PIN>(P. 818)
Managing the Machine
560