ITroubleshooting
Regarding Installation
of
the
AV/C Camera Storage Subunit-WIA
Driver
ItJ
The Canon camcorder
is
connected
to
the
computer via a DV cable,
but
is
not
recognized by
the
computer.
~
Check
if
the camcorder
is
set
to
CARD
PLAY
(VCR)
mode.
~
If
the
IEEE1394
port
did
not
come preinstalled, check
if
the IEEE1394
adapter
is
correctly installed.
~
Check
if
the
DV (IEEE1394) cable
is
correctly connected.
~
Check if a
USB
cable
is
connected
to
the camcorder. Disconnect the
USB
cable.
~
The driver
is
not
correctly installed. Uninstall ([IJ 16) and reinstall the driver
([IJ 10).
ItJ
Cannotfind the driver files.
~
The driver files were
not
correctly copied
to
the
computer. Insert the CD-
ROM and copy the files
to
the computer again.
ItJ
The computer cannot read the images on
the
memory card.
~
Check
if
the memory card
is
correctly inserted
into
the
camcorder.
When downloading still images/movies from
the
memory
card
to
the
computer
ItJ
Canon Camera Storage Device
is
not
recognized.
~
The memory
card
cover
is
open. Disconnect the DV cable from the camcorder,
close the memory card
cover,
and reconnect the camcorder
to
the computer.
When uploading files from
the
computer
to
the
memory card
11
Cannot upload the file
to
the
memory card.
~
There
is
not
enough memory space available on the memory card.
~
You are using a
SD
Memory
Card and the protect switch
is
set
to
write-
protection. Change
the
position
of
the protect switch.
11
If
you are using a Canon camcorder, [Canon DV Device] does
not
appear
in
the
[Audio Tuning Wizard] dialog.
~
Check
if
the camcorder
is
correctly connected
to
the computer using the
DV cable.
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