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Capenergy C 50 - Page 43

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User Manual
Page 43 of 95
Problem Probable cause Action
The device does not
recognize an accessory
or does not identify it
correctly.
The passive plate or
active accessory, are
not connected correctly.
Defect accessory.
Electronical breakdown.
Make sure the passive plate
or active accessory are
connected correctly to their
corresponding connectors.
Try to connect the
accessory to another
channel. If the problem
persists, replace the defect
accessory for a good
working one.
Try to connect an
accessory that is identified
correctly when connected to
another channel. If it is not
identified correctly, contact
the technical service
department.
The temperature level
of the active accessory
connected to a channel
is not correct.
The active accessory is
not connected correctly.
Defect accessory.
Electronical breakdown.
Make sure the active
accessory is connected
correctly to its connector.
Try the accessory in
another channel, if the
problem persists, replace
the defect accessory for a
new one.
Connect an active
accessory that works
correctly in another channel
to the channel you are
having problems with. If the
problem persists, contact
the technical service
department.

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