Instruction manual C816C
26
Please keep this instruction manual for future reference
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
The hob cannot be
turned on.
No power. Make sure the hob is connected to the
power supply and that it is switched on.
Check whether there is a power outage
in your home or area. If you’ve checked
everything and the problem persists, contact
Caple service.
The touch controls are
unresponsive.
The controls are locked. Unlock the controls. See section ‘Using your
ceramic cooktop’ for instructions.
The touch controls are
difficult to operate.
There may be a slight film of water over the
controls, or you may be using the tip of your
finger when touching the controls.
Make sure the touch control area is dry and
use the ball of your finger when touching
the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or cleaning
products being used.
Use cookware with a flat and smooth base.
See ‘Choosing the right cookware’. See
‘Cleaning and Maintenance’.
Some pans make
crackling or clicking
noises.
This may be caused by the construction of
your cookware.
This is normal for cookware and does not
indicate a fault.
For further information or advice, Caple service can be contacted by telephone
0117 938 7420 or email service@caple.co.uk
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