2010-11-04 2G8647 3-1
3
Troubleshooting
Overview
Occasionally, error conditions, such as film jams, may occur in the 6850
Laser Imager. You can easily correct minor problems. If more serious
conditions occur, contact a trained Authorized Service Provider of
Carestream Health Products (see “Calling for Support” on page 3-2).
Error and Alarm Indications
The 6850 Laser Imager can detect errors and other conditions that
require operator action. These errors or abnormal conditions are reported
on the touch screen. Error indications can also be found on the
following:
• Error History screen - lists the last five errors that have occurred in
the Imager. From the Main Screen, touch:
Utilities>View System Info>Error history
• Troubleshooting screen - lets you view all errors by error number or
all jams that have occurred in the Imager. From the Main Screen,
touch the Help button, then select the Troubleshooting tab.
For more information on troubleshooting see, “Correcting Errors” on
page 3-1 and “Correcting Film Jams With the Imager Powered ON” on
page 3-2.
Correcting Errors Do the following from the Troubleshooting screen on the local panel.
1. Select View errors by number.
2. Touch OK.
3. Select the error.
4. Touch View.
5. Follow the directions in the Error Correction box.
NOTE: If available, touch the Show Me button to view a video of the
corrective action.
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