EN-27Halfords Carrera Impel
Code Category Error Details Troubleshooting
91
Controller
FET malfunction Contact your nearest Halfords store
92 FET over current protection Contact your nearest Halfords store
96
Others
Motion assist voltage too high Check the cable connection
97 Motion assist voltage too low Check the cable connection
98 Button blocked Contact your nearest Halfords store
99 Button communication fail Contact your nearest Halfords store
100 Display panel malfunction Contact your nearest Halfords store
101 USB charge port malfunction Contact your nearest Halfords store
112 Front light malfunction Check the cable connection
113 System maintenance notify Contact your nearest Halfords store
114 Bluetooth malfunction Contact your nearest Halfords store
116 Rear light malfunction Check the cable connection
• The battery cannot be charged
- Check if the connection terminals of the charger plug and charging socket at the
charge port are clean; if not, wipe them clean with a dry cloth.
- Securely connect the charging adapter to the battery charging port and charge again.
If the battery still does not charge, consult your nearest Halfords store.
• The LED indicator on the charger does not illuminate.
-
Turn on the e-bike system; if the battery charges properly, the charge indicators on
theconsolewillashandshowthecurrentchargestatus.
- Disconnect and then reconnect the power plug of the charger, and then repeat the
charging operation.
If the LED indicator on the charger still does not illuminate, contact your nearest
Halfords store.
9.4. Other issues
If your e-bike does not work properly due to mechanical problems, assist system issues,
oranyotherproblemthatcannotbeidentiedorsolved,contactyournearestHalfords
store.
10. Cleaning
• When cleaning, disconnect the power plug from the electrical outlet and the charging
plug from the battery. If this is not observed an electric shock may occur.
• Do not immerse the e-bike system or any individual e-bike component in water.
• Do not clean any assist system component with pressured water.
• Only clean the product with a water-dampened soft cloth.
• Do not clean any assist system component with any detergent or organic solvent.
• The system is designed to operate in rain and other adverse weather conditions.
Damage due to pressure washing or other heavy cleanings may void the warranty.