i-Vu® XT Router (drv_gen5)    CARRIER CORPORATION ©2022  
Installation and Start-up Guide  37  All rights reserved 
 
 
NET (Network Status) Tricolor LED 
 
Unable to connect to BACnet/SC Hub 
•  Configuration issue – ex: 
no URL for hub 
•  Certificate issue 
•  No hub connection 
Unable to connect to BACnet/SC Hub, 
but connection to failover hub was 
successful 
BACnet/SC Connected to 
failover hub 
Fix any issues present with the 
primary hub connection 
One of the following issues: 
•  Port communication firmware did 
not load properly 
•  Port communication firmware is 
not running 
•  Invalid protocol selected 
ARCNET/MSTP firmware 
error 
•  Change rotary switch to 
select valid protocol 
•  Cycle power 
Invalid address selected for protocol 
Invalid address selection 
for ARCNET/MSTP 
Change rotary switch to valid 
address 
Router has same MAC address as 
another connected device 
Duplicate address on 
ARCNET/MSTP 
Change rotary switch to unique 
address 
Router is the only device on the 
network 
No other devices 
detected on 
ARCNET/MSTP 
•  Check that network cable 
is connected properly 
•  Check that baud rate is 
correct 
Excessive errors detected over 3 
second period 
Excessive 
communication errors 
on ARCNET/MSTP 
•  Check that network cable 
is connected properly 
•  Check that baud rate is 
correct 
ARCNET traffic overload possibly due 
to circular router or excessive COVs 
(change of values) 
Event System Error - 
FPGA RX FIFO full 
•  Check the network 
configuration for a circular 
route 
•  Increase the time  
between COVs to reduce 
excessive COV traffic 
All enabled networks are functioning 
properly