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OPERATOR MAINTENANCE
DIAGNOSTIC QUESTIONNAIRE ā VACUUM LEAK ISSUES
If the unit is experiencing heating issues, use this questionnaire to gather information on the unit prior to
contacting Technical Support. Gathering and sharing this information aids Tech Support in making timely
and accurate remote diagnosis. Additionally, data logger files as well as pictures and videos of the unit in
its failure mode are valuable diagnostic resources that can be shared with Tech Support.
Required: A copy of the unit Installation and Operation manual is required to carry out this procedure.
Overview
You will be performing the following tasks to gather onsite data:
Unit Model Information
Find the unit data plate (see page 14) and the record the information on it below. This information is critical
for accurate diagnoses as displays, gauges, valves, and port types vary based on unit model and
customization options.
MODEL NO:
SERIAL NO:
PART NO:
PART ID:
Observing the unit in operation using the
SDRAP diagnostic questions on page 53.
Recording your observations in the SDRAP Data Log on page 55.
Reading the Unit and Vacuum Performance
Specifications on page 51 and consulting the
operation manual for answers.
Sharing the gathered
information with Tech Support!
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