during the guarantee period is free. CCV is not liable for malfunctions or damage caused by lack of
maintenance updates or maintenance errors due to the customer.
• CCV supports you during the initial installation of the product into vending- or other machine, and
recommends a joint check of your vending-machine/terminal integration on-site prior to piloting, so
that typical problems can be eliminated in advance. Please contact your reseller or CCV directly for
details of this.
• Following expiry of the warranty period it is possible to purchase software-updates or a part of a
previously contracted software maintenance contract. Necessary updates are documented in the
release-notes. Software updates are generally only available for a fee. Further details are available in
consultation with your sales partner.
• A periodically cleaning of the card reader prevents an early wear out and read errors. Depending on
usage and environmental conditions following cleaning intervals must be kept:
Recommended cleaning card for an optimal result is: 15330000H&S
• At the end of life, dispose of the terminal in an environmentally proper manner.
Important
Please only use SIM cards that have a suitable cost model for the required data volume. The
terminal is connected to the Network Service Provider (transactions), the TMS maintenance server
(software updates) and the CCVStore (apps). Typical data sizes are: idle 40MB monthly, app 8MB,
software update 20MB, Android OS update 500MB.
The data consumption in idle state is approx. 40MB per month.
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