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CF ENERGY CO., LTD.
Add:Workshop No.18, Demonstration Base of Traditional Industry Transformation, High-tech Zone, Qindu District,
Xianyang City, Shaanxi Province, PEOPLE’S REPUBLIC OF CHINA
Tel:+86 400 996 8377
Web:http://www.cfenergygroup.com/ E-mail:sales@cfenergygroup.com
The following items must be included:
✓ The original purchase receipt or equal valid document;
✓ Description of the alleged defect(s) to your distributor or CFE after service
hot;line or send email to CFE;
✓ The product’s serial number and the initial installation date.
If you suspect the battery to be faulty, the unit should be returned to appointed
distributor at the cost of the customer at approved costs. Having been checked by
designated expert, if the unit is deemed faulty, we will dispatch a REPLACEMENT or
FIXED unit and would credit the cost of returning the unit to us for testing (based on
standard acceptable logistical costs).
7 Out Of Warranty
In the event the Product is out of warranty, CFE may (in its discretion) provide certain
after-sales service to Original Buyer, but all the costs and expenses, such as parts,
labour costs and travel expenses, shall be borne by Original Buyer. To request such
after-sales service Original Buyer must provide sufficient information about any
defects, to enable CFE Partner to determine whether such defects are capable of
repair.
http://www.cfenergygroup.com +86 400 996 8377 E-mail:sales@cfenergygroup.com
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