M10 User Manual 24
4.3 Emergency rmware update procedure
Perform the following Emergency Firmware Update procedure if your unit doesn’t power up normally.
1. Perform the operations described in section 4.1.
2. Power the unit off (back panel mains power switch to OFF on the power supply unit).
3. Push the standby/mute button and keep it pushed while powering up the unit (back panel mains
power switch to ON).
Keep the standby/mute button pushed in for a couple more seconds after turning the unit on.
4. The unit performs the emergency rmware update. Once the operation is complete, the unit
automatically goes into Standby mode. Remove the USB stick and turn the unit on. The new rmware
is now active. To verify that the rmware update was effective, navigate to the FACTORY SETTINGS
menu and select the FIRMWARE VERSION item. The displayed rmware revision should match the
rmware revision of the les copied to the USB stick.
5. If the emergency rmware update procedure fails, try the same procedure again using a different USB
stick. If the failure persists, turn off your unit and contact your authorized dealer for assistance.
Note: The emergency rmware update procedure lasts 5-10 minutes, do NOT interrupt it!